Accenture (NYSE:ACN) has acquired Knowledge Rules, Inc., a Philadelphia-based consulting company that focuses exclusively on implementing and integrating business solutions using Pegasystems’ Business Process Management (BPM) software. Financial terms of the transaction were not disclosed.
BPM is a discipline that provides structure and governance to manage and optimize an organization’s activities and processes - linking strategy, people and the enabling technology – to optimize its day-to-day execution.
Accenture’s existing BPM practice helps clients develop and operate scalable, efficient and agile business processes to generate value quickly, provide measurable results, and deliver long-lasting value. The acquisition of Knowledge Rules enhances Accenture’s Pegasystems capabilities in key U.S. and European markets. The addition of the comprehensive suite of capabilities, experience and training intellectual property developed by Knowledge Rules will enable Accenture to significantly increase its ability to help clients optimize their Pegasystems implementations.
The acquisition reflects the growing adoption and accelerated growth of Pegasystems SmartBPM products by Fortune 500 companies and the increasing need for proven, reusable process methodologies for rapid and efficient implementations.
“Pegasystems is one of the fastest-growing software providers and is a recognized leader in the automation of BPM-based solutions. This acquisition immediately increases our capacity to implement Pegasystems-based solutions, and will enable us to train and develop more people, more quickly,” said Paul Daugherty, Accenture’s chief technology architect. “Accenture is committed to bringing market-leading BPM solutions to clients and helping them get the most value those solutions can provide.”
“Knowledge Rules’ unique ability to offer a blend of proven assessment, implementation and Pegasystems management services, combined with Accenture’s world-class resources, capabilities and relationships, will enable Accenture to create a strategic global delivery model that will delight customers and employees of both organizations,” said Ron Rock, CEO of Knowledge Rules.
Alan Trefler, CEO of Pegasystems, said, “We’ve worked very closely with both organizations, and the existing Accenture BPM team combined with the Knowledge Rules BPM team, as a result of this acquisition, brings together a group of very talented people committed to client success. This new capability can lead organizations from the initial implementation of Pegasystems applications to the realization of operational gains, which is incredibly important to us and the growing Pega community. We are excited that Accenture is demonstrating its commitment to Pegasystems customers by making such an important investment.”
About Accenture
Accenture is a global management consulting, technology services and outsourcing company, with approximately 204,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$21.6 billion for the fiscal year ended Aug. 31, 2010. Its home page is www.accenture.com.
Showing posts with label Business Process Outsourcing. Show all posts
Showing posts with label Business Process Outsourcing. Show all posts
Wednesday, November 3, 2010
Thursday, October 14, 2010
Invensys Strengthens Relationship with Cognizant
Invensys Operations Management, a global provider of technology systems, software solutions and consulting services to the manufacturing and infrastructure operations industries, today announced that it has strengthened its strategic relationship with Cognizant (NASDAQ: CTSH), a leading provider of consulting, technology and business process outsourcing services. The new go-to-market agreement will accelerate the delivery of Invensys Operations Management’s InFusion™ Enterprise Control System-based solutions for customers in the manufacturing and process industries.
“This agreement is the logical next step in our relationship with Cognizant. It’s good news for our clients and our system integration ecosystem partners, and it’s exactly what we envisioned when we joined forces on product development last year,” said Steve Blair, president, Invensys Operations Management, North America. “This is a great complement to our delivery mechanism because, in effect, we have expanded our collaboration from global research and development to a strategic alliance where we will jointly deliver consulting and solutions across our mutual clients’ operations and business systems, specifically focusing on large-scale, open integration utilizing the InFusion Enterprise Control System– the ECS.
“The InFusion ECS overcomes traditional barriers to achieving real-time visibility, enterprise-wide profitability and operational excellence across an entire business. By linking independent systems and personnel that do not traditionally communicate or collaborate, the InFusion ECS acts as a system of systems to provide critical, real-time business and operating information and collaboration that can enhance enterprise-wide decision making and improve overall profitability. Together, Cognizant and Invensys will provide fully integrated solutions that seamlessly connect the production environment with the decision-making, analytics and collaboration environment to drive real-time enterprise control and, ultimately, operational excellence,” Blair said.
Under the terms of the agreement, Invensys will market and deliver its applications and solutions while Cognizant will provide global consulting, implementation, integration and support services. These services will be complemented by Cognizant’s enterprise resource planning (ERP) and business decision-making solutions, particularly for large-scale, global enterprise-wide projects that involve multiple plants. Additionally, the two companies will leverage new and existing client relationships where there is an opportunity to provide enterprise control solutions and coinciding services. As part of the agreement, Cognizant has certified its sales and support teams on Invensys offerings, enabling Cognizant to provide the support services clients require after purchasing enterprise-wide solutions built on Invensys technology.
“The value to our clients and partners is that in Cognizant we have a renowned IT consulting company capable of performing the consulting, integration and implementation work and delivering 24/7 global support for large-scale projects, thereby allowing us to concentrate on our core competency: creating innovative, real-time solutions for the operations management space,” Blair said. “Customers and system integration partners also get the combined benefit of two companies: one that understands the plant floor and one that understands the ERP space.”
"We are pleased with our maturing relationship with Invensys Operations Management,” said Venkateswaran Mahesh, senior vice president, manufacturing and retail practice, Cognizant. “By combining our deep knowledge of Invensys products with our consulting-led approach, global delivery platform and proven capabilities in enterprise systems integration and analytics, we are delivering a compelling value proposition to Invensys customers by way of industry-aligned enterprise control solutions. The success of this relationship truly underscores the power of collaborative innovation."
About Invensys Operations Management
Invensys Operations Management, a division of Invensys, is a leading provider of automation and information technology, systems, software solutions, services and consulting to the global manufacturing and infrastructure industries. Headquartered in Plano, Texas, its solutions are used by more than 40,000 clients around the world in more than 200,000 plants and facilities.
Invensys Operations Management’s offerings are delivered under several prominent industry brands, including Avantis, Eurotherm, Foxboro, IMServ, InFusion, Skelta, SimSci-Esscor, Triconex and Wonderware. The company’s approximately 9,000 employees and its global partner ecosystem integrate these products and services to help clients collaborate across systems and enterprises in real time, extracting critical data to make faster, better decisions and synchronize their operations from the plant floor to the executive offices, aligning production goals with business objectives. To learn more about Invensys Operations Management, visit iom.invensys.com.
Invensys plc is headquartered in London and is listed on the London Stock Exchange (ISYS.L), with approximately 20,000 employees working in 50 countries.
Invensys, the Invensys logo, Avantis, Eurotherm, Foxboro, IMServ, InFusion, Skelta, SimSci-Esscor, Triconex and Wonderware are trademarks of Invensys plc, its subsidiaries or affiliates. All other brands and product names may be trademarks of their respective owners.
About Cognizant
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services. Cognizant’s single-minded passion is to dedicate our global technology and innovation know-how, our industry expertise and worldwide resources to working together with clients to make their businesses stronger. With over 50 global delivery centers and approximately 88,700 employees as of June 30, 2010, we combine a unique global delivery model infused with a distinct culture of customer satisfaction. A member of the NASDAQ-100 Index and S&P 500 Index, Cognizant is a Forbes Global 2000 company and a member of the Fortune 1000 and is ranked among the top information technology companies in BusinessWeek’s Hot Growth and Top 50 Performers listings. Visit us online at www.cognizant.com or follow us at http://twitter.com/Cognizant.
“This agreement is the logical next step in our relationship with Cognizant. It’s good news for our clients and our system integration ecosystem partners, and it’s exactly what we envisioned when we joined forces on product development last year,” said Steve Blair, president, Invensys Operations Management, North America. “This is a great complement to our delivery mechanism because, in effect, we have expanded our collaboration from global research and development to a strategic alliance where we will jointly deliver consulting and solutions across our mutual clients’ operations and business systems, specifically focusing on large-scale, open integration utilizing the InFusion Enterprise Control System– the ECS.
“The InFusion ECS overcomes traditional barriers to achieving real-time visibility, enterprise-wide profitability and operational excellence across an entire business. By linking independent systems and personnel that do not traditionally communicate or collaborate, the InFusion ECS acts as a system of systems to provide critical, real-time business and operating information and collaboration that can enhance enterprise-wide decision making and improve overall profitability. Together, Cognizant and Invensys will provide fully integrated solutions that seamlessly connect the production environment with the decision-making, analytics and collaboration environment to drive real-time enterprise control and, ultimately, operational excellence,” Blair said.
Under the terms of the agreement, Invensys will market and deliver its applications and solutions while Cognizant will provide global consulting, implementation, integration and support services. These services will be complemented by Cognizant’s enterprise resource planning (ERP) and business decision-making solutions, particularly for large-scale, global enterprise-wide projects that involve multiple plants. Additionally, the two companies will leverage new and existing client relationships where there is an opportunity to provide enterprise control solutions and coinciding services. As part of the agreement, Cognizant has certified its sales and support teams on Invensys offerings, enabling Cognizant to provide the support services clients require after purchasing enterprise-wide solutions built on Invensys technology.
“The value to our clients and partners is that in Cognizant we have a renowned IT consulting company capable of performing the consulting, integration and implementation work and delivering 24/7 global support for large-scale projects, thereby allowing us to concentrate on our core competency: creating innovative, real-time solutions for the operations management space,” Blair said. “Customers and system integration partners also get the combined benefit of two companies: one that understands the plant floor and one that understands the ERP space.”
"We are pleased with our maturing relationship with Invensys Operations Management,” said Venkateswaran Mahesh, senior vice president, manufacturing and retail practice, Cognizant. “By combining our deep knowledge of Invensys products with our consulting-led approach, global delivery platform and proven capabilities in enterprise systems integration and analytics, we are delivering a compelling value proposition to Invensys customers by way of industry-aligned enterprise control solutions. The success of this relationship truly underscores the power of collaborative innovation."
About Invensys Operations Management
Invensys Operations Management, a division of Invensys, is a leading provider of automation and information technology, systems, software solutions, services and consulting to the global manufacturing and infrastructure industries. Headquartered in Plano, Texas, its solutions are used by more than 40,000 clients around the world in more than 200,000 plants and facilities.
Invensys Operations Management’s offerings are delivered under several prominent industry brands, including Avantis, Eurotherm, Foxboro, IMServ, InFusion, Skelta, SimSci-Esscor, Triconex and Wonderware. The company’s approximately 9,000 employees and its global partner ecosystem integrate these products and services to help clients collaborate across systems and enterprises in real time, extracting critical data to make faster, better decisions and synchronize their operations from the plant floor to the executive offices, aligning production goals with business objectives. To learn more about Invensys Operations Management, visit iom.invensys.com.
Invensys plc is headquartered in London and is listed on the London Stock Exchange (ISYS.L), with approximately 20,000 employees working in 50 countries.
Invensys, the Invensys logo, Avantis, Eurotherm, Foxboro, IMServ, InFusion, Skelta, SimSci-Esscor, Triconex and Wonderware are trademarks of Invensys plc, its subsidiaries or affiliates. All other brands and product names may be trademarks of their respective owners.
About Cognizant
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services. Cognizant’s single-minded passion is to dedicate our global technology and innovation know-how, our industry expertise and worldwide resources to working together with clients to make their businesses stronger. With over 50 global delivery centers and approximately 88,700 employees as of June 30, 2010, we combine a unique global delivery model infused with a distinct culture of customer satisfaction. A member of the NASDAQ-100 Index and S&P 500 Index, Cognizant is a Forbes Global 2000 company and a member of the Fortune 1000 and is ranked among the top information technology companies in BusinessWeek’s Hot Growth and Top 50 Performers listings. Visit us online at www.cognizant.com or follow us at http://twitter.com/Cognizant.
Friday, September 17, 2010
Leading Business Process Outsourcing Consultant EPIC Connections Partners with inContact as Its Preferred Cloud-Based Call Center Technology Provider
inContact , the market leader in on-demand call center software and call center agent optimization tools, announced today that EPIC Connections, an experienced industry leader in business process outsourcing (BPO) consulting, has partnered with inContact to be the preferred hosted call center technology provider for its clients and its outsourcers. The strategic relationship will enable both companies to expand their reach in the global call center outsourcing industry and provide a full suite of solutions for their clients.
The new strategic partnership expands the technology offerings available to EPIC when aligning clients with an outsourced call center provider, while increasing the number of business opportunities for inContact. EPIC can now provide its clients with inContact's hosted technology to reduce costs, eliminate on-site installation, scale to accommodate seasonal call volumes, easily support home agents, and provide other benefits that may not be available from premises-based call center infrastructure.
In addition, inContact's cloud-based call routing and workforce optimization portfolio enables EPIC, and other clients, to simply and cost-effectively extend their technology to an outsourced call center, providing a common set of operational processes and full visibility into outsourcer activity. This flexibility will equip EPIC with a solution for its clients that seamlessly combines in-house and outsourced customer support using the same call center software and monitoring solutions.
EPIC Connections has provided a no-cost service assisting clients with their customer contact initiatives since 2003, by applying a consultative approach to outsourcing. With more than 175 business process outsourcing providers in its global network, EPIC's footprint extends to all regions of the world, providing onshore, near shore and offshore solutions to its clients. The co-marketing activities between EPIC and inContact will expand the service offering to all additional opportunities in the outsourced call center space.
"There is a clear shift in the marketplace to hosted call center technology because of the cost, maintenance and functionality advantages. inContact is playing a key role in driving that momentum because of their platform's reliability, versatility and ease of use," said Bill Pieper, President of EPIC. "This relationship positions us to recommend a best-of-breed solution that our clients can trust."
"Due to our leadership status in the cloud-based call center software industry, companies of all kinds are turning to inContact to help power and enable their cloud-based initiatives, and EPIC occupies an interesting focus within the channel with its focus on outsourcers," said Frank Maylett, inContact Executive Vice President of Sales and Global Alliances. "With their years of experience in the outsourced call center market, and enormous reach within the industry, our partnership with EPIC will help us maximize our reach to that sector of the industry."
About EPIC Connections
Since 2003, EPIC Connections has been assisting companies with their customer contact initiatives by applying a consultative approach to outsourcing. EPIC assesses a company's outsourcing goals and objectives and aligns those with a best in class call center outsourcing provider. EPIC's mission is to provide superior customer service and sales support that will build brand loyalty, customer satisfaction, and profitability, while allowing its clients to focus on their core business. With more than 175 BPO providers in its global network, EPIC's solutions help take the guesswork out of choosing the right customer contact provider and align clients with the partner that best fits their needs.
About inContact
inContact helps call centers around the globe create profitable customer experiences through its powerful portfolio of cloud-based call center software solutions. The company's services and solutions enable call centers to operate more efficiently, optimize the cost and quality of every customer interaction, create new pathways to profit, and ensure ongoing customer-centric business improvement and growth. To learn more, visit www.inContact.com.
The new strategic partnership expands the technology offerings available to EPIC when aligning clients with an outsourced call center provider, while increasing the number of business opportunities for inContact. EPIC can now provide its clients with inContact's hosted technology to reduce costs, eliminate on-site installation, scale to accommodate seasonal call volumes, easily support home agents, and provide other benefits that may not be available from premises-based call center infrastructure.
In addition, inContact's cloud-based call routing and workforce optimization portfolio enables EPIC, and other clients, to simply and cost-effectively extend their technology to an outsourced call center, providing a common set of operational processes and full visibility into outsourcer activity. This flexibility will equip EPIC with a solution for its clients that seamlessly combines in-house and outsourced customer support using the same call center software and monitoring solutions.
EPIC Connections has provided a no-cost service assisting clients with their customer contact initiatives since 2003, by applying a consultative approach to outsourcing. With more than 175 business process outsourcing providers in its global network, EPIC's footprint extends to all regions of the world, providing onshore, near shore and offshore solutions to its clients. The co-marketing activities between EPIC and inContact will expand the service offering to all additional opportunities in the outsourced call center space.
"There is a clear shift in the marketplace to hosted call center technology because of the cost, maintenance and functionality advantages. inContact is playing a key role in driving that momentum because of their platform's reliability, versatility and ease of use," said Bill Pieper, President of EPIC. "This relationship positions us to recommend a best-of-breed solution that our clients can trust."
"Due to our leadership status in the cloud-based call center software industry, companies of all kinds are turning to inContact to help power and enable their cloud-based initiatives, and EPIC occupies an interesting focus within the channel with its focus on outsourcers," said Frank Maylett, inContact Executive Vice President of Sales and Global Alliances. "With their years of experience in the outsourced call center market, and enormous reach within the industry, our partnership with EPIC will help us maximize our reach to that sector of the industry."
About EPIC Connections
Since 2003, EPIC Connections has been assisting companies with their customer contact initiatives by applying a consultative approach to outsourcing. EPIC assesses a company's outsourcing goals and objectives and aligns those with a best in class call center outsourcing provider. EPIC's mission is to provide superior customer service and sales support that will build brand loyalty, customer satisfaction, and profitability, while allowing its clients to focus on their core business. With more than 175 BPO providers in its global network, EPIC's solutions help take the guesswork out of choosing the right customer contact provider and align clients with the partner that best fits their needs.
About inContact
inContact helps call centers around the globe create profitable customer experiences through its powerful portfolio of cloud-based call center software solutions. The company's services and solutions enable call centers to operate more efficiently, optimize the cost and quality of every customer interaction, create new pathways to profit, and ensure ongoing customer-centric business improvement and growth. To learn more, visit www.inContact.com.
Tuesday, September 14, 2010
Capgemini Survey Reveals Latin America is the Third Most Popular Outsourcing Destination
Capgemini, one of the world’s foremost providers of consulting, technology and outsourcing services, today announced the results of the second annual Capgemini Executive Outsourcing Survey, which found that Latin America[1] is the third most popular outsourcing destination, with 25 percent of responding companies currently outsourcing to this region. While still perceived by many respondents to be an "emerging" outsourcing destination, this survey revealed that Latin America is not far behind legacy outsourcing destination China, which is ranked second at 27 percent, while India leads with 60 percent of companies outsourcing to this country.
The survey, commissioned by Capgemini and conducted online by Harris Interactive, among 300 senior executives at Fortune 1000 companies also identified the top reasons for executives to select Latin America as part of their outsourcing strategy. More than two-thirds (69 percent) of surveyed executives cited cost of labor as the top reason why their company might outsource to Latin America, while other attributes reported included technology and infrastructure capabilities (49 percent), skilled labor (48 percent), and economic stability (44 percent). These attributes are aligned with the key reasons why companies choose to outsource in general suggesting that outsourcing to Latin America will continue to expand.
Other reasons cited as important for selecting Latin America for outsourcing include its proximity to the U.S., time zone alignment and accent neutrality. These attributes are all unique to this region when compared to other outsourcing locations such as China and India.
The Executive Outsourcing Survey findings also revealed that almost half (45 percent) of executives who do not currently outsource to Latin America say their company would be interested in considering the region as a resource for outsourcing in the future.
In addition to uncovering Latin America as a leading outsourcing destination, the survey highlighted the region’s increasing value to the global economy. An overwhelming majority of executives (89 percent) believe that Latin America is an emerging market that will become increasingly important to U.S. businesses, and that there are advantages to doing business in Latin America (83 percent). Further, more than half (56 percent) of executives believe doing business in Latin America is becoming easier than doing business in other parts of the world.
"As the economy rebounds, companies are looking to use outsourcing more strategically as a tool to increase efficiency, yield significant cost savings and drive growth; this includes considering locations beyond India," said David Poole, Vice President and Head of Americas Business Process Outsourcing, Capgemini. "The expansion of Capgemini’s outsourcing services in Latin America, and our work with Unilever, Coca-Cola Enterprises and other clients in the region underscores our understanding of our clients’ needs and ability to provide the right global delivery model for multinational businesses."
Other survey highlights include:
Capgemini’s Business Process Outsourcing organization applies unique business insight, business intelligence tools and deep domain knowledge to help clients transform business operations. As part of its global delivery model, Capgemini has eight outsourcing centers throughout Latin America, including Argentina, Brazil, Chile and Guatemala.
For more information regarding the Capgemini Executive Outsourcing Survey and to download a summary of the results, please visit http://apps.us.capgemini.com/harrissurvey.
Survey Methodology
This Executive Outsourcing Survey was conducted online within the United States by Harris Interactive on behalf of Capgemini between April 6 and April 16, 2010, among 300 senior executives at Fortune 1000 companies. Company revenue and number of employees were weighted where necessary to bring them into line with their actual proportions in the larger universe of Fortune 1000 companies.
All sample surveys and polls, whether or not they use probability sampling, are subject to multiple sources of error which are most often not possible to quantify or estimate, including sampling error, coverage error, error associated with no response, error associated with question wording and response options, and post-survey weighting and adjustments. Therefore, Harris Interactive avoids the words "margin of error" as they are misleading. All that can be calculated are different possible sampling errors with different probabilities for pure, unweighted, random samples with 100% response rates. These are only theoretical because no published polls come close to this ideal.
[1] Latin America refers to the countries of Mexico, Brazil, Argentina, Chile and Guatemala
About Capgemini
Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, enables its clients to transform and perform through technologies. Capgemini provides its clients with insights and capabilities that boost their freedom to achieve superior results through a unique way of working, the Collaborative Business ExperienceTM. The Group relies on its global delivery model called Rightshore®, which aims to get the right balance of the best talent from multiple locations, working as one team to create and deliver the optimum solution for clients. Present in more than 30 countries, Capgemini reported 2009 global revenues of EUR 8.4 billion (approximately USD $11.6 billion) and employs 95,000 people worldwide.
More information is available at www.capgemini.com.
The survey, commissioned by Capgemini and conducted online by Harris Interactive, among 300 senior executives at Fortune 1000 companies also identified the top reasons for executives to select Latin America as part of their outsourcing strategy. More than two-thirds (69 percent) of surveyed executives cited cost of labor as the top reason why their company might outsource to Latin America, while other attributes reported included technology and infrastructure capabilities (49 percent), skilled labor (48 percent), and economic stability (44 percent). These attributes are aligned with the key reasons why companies choose to outsource in general suggesting that outsourcing to Latin America will continue to expand.
Other reasons cited as important for selecting Latin America for outsourcing include its proximity to the U.S., time zone alignment and accent neutrality. These attributes are all unique to this region when compared to other outsourcing locations such as China and India.
The Executive Outsourcing Survey findings also revealed that almost half (45 percent) of executives who do not currently outsource to Latin America say their company would be interested in considering the region as a resource for outsourcing in the future.
In addition to uncovering Latin America as a leading outsourcing destination, the survey highlighted the region’s increasing value to the global economy. An overwhelming majority of executives (89 percent) believe that Latin America is an emerging market that will become increasingly important to U.S. businesses, and that there are advantages to doing business in Latin America (83 percent). Further, more than half (56 percent) of executives believe doing business in Latin America is becoming easier than doing business in other parts of the world.
"As the economy rebounds, companies are looking to use outsourcing more strategically as a tool to increase efficiency, yield significant cost savings and drive growth; this includes considering locations beyond India," said David Poole, Vice President and Head of Americas Business Process Outsourcing, Capgemini. "The expansion of Capgemini’s outsourcing services in Latin America, and our work with Unilever, Coca-Cola Enterprises and other clients in the region underscores our understanding of our clients’ needs and ability to provide the right global delivery model for multinational businesses."
Other survey highlights include:
- The top five factors listed by executives in choosing an outsourcing destination are labor costs (79 percent), technology & infrastructure capabilities (62 percent), skilled labor (61 percent), language proficiency (49 percent) and economic stability (44 percent);
- Less important factors listed by executives in choosing an outsourcing location are tax benefits (26 percent) and proximity to the U.S. (3 percent);
- Forty-one percent of executives outsourcing to Latin America cited language proficiency as a key reason;
- Forty percent of executives cited the average education of the Latin American workforce as a key factor in their decision to outsource in Latin America.
Capgemini’s Business Process Outsourcing organization applies unique business insight, business intelligence tools and deep domain knowledge to help clients transform business operations. As part of its global delivery model, Capgemini has eight outsourcing centers throughout Latin America, including Argentina, Brazil, Chile and Guatemala.
For more information regarding the Capgemini Executive Outsourcing Survey and to download a summary of the results, please visit http://apps.us.capgemini.com/harrissurvey.
Survey Methodology
This Executive Outsourcing Survey was conducted online within the United States by Harris Interactive on behalf of Capgemini between April 6 and April 16, 2010, among 300 senior executives at Fortune 1000 companies. Company revenue and number of employees were weighted where necessary to bring them into line with their actual proportions in the larger universe of Fortune 1000 companies.
All sample surveys and polls, whether or not they use probability sampling, are subject to multiple sources of error which are most often not possible to quantify or estimate, including sampling error, coverage error, error associated with no response, error associated with question wording and response options, and post-survey weighting and adjustments. Therefore, Harris Interactive avoids the words "margin of error" as they are misleading. All that can be calculated are different possible sampling errors with different probabilities for pure, unweighted, random samples with 100% response rates. These are only theoretical because no published polls come close to this ideal.
[1] Latin America refers to the countries of Mexico, Brazil, Argentina, Chile and Guatemala
About Capgemini
Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, enables its clients to transform and perform through technologies. Capgemini provides its clients with insights and capabilities that boost their freedom to achieve superior results through a unique way of working, the Collaborative Business ExperienceTM. The Group relies on its global delivery model called Rightshore®, which aims to get the right balance of the best talent from multiple locations, working as one team to create and deliver the optimum solution for clients. Present in more than 30 countries, Capgemini reported 2009 global revenues of EUR 8.4 billion (approximately USD $11.6 billion) and employs 95,000 people worldwide.
More information is available at www.capgemini.com.
Thursday, June 10, 2010
Capgemini Extends Contract Agreement with Hydro One for IT Outsourcing (ITO) and Business Process Outsourcing (BPO) Services
Capgemini, one of the world’s foremost providers of consulting, technology and outsourcing services, announced today that its subsidiary, Capgemini Canada ("Capgemini"), has signed a $650 million CDN (€500 million) contract extension to 2015 with Hydro One Networks Inc., a large North American transmission and distribution electric utility. Capgemini will provide Business Process Outsourcing (BPO), Information Technology Outsourcing (ITO) and Core Systems Support services to Hydro One in order to support their evolving business needs. This contract extension demonstrates Capgemini’s in-depth knowledge of the utilities market and its industry-leading experience with technology implementations across North America.
The original contract between Hydro One and Capgemini was effective December 2001, and this current contract extension calls for Capgemini to continue to provide the following services in support of Hydro One’s business transformation and investment program:
"We’ve been collaborating with Hydro One on various technology initiatives for nearly 10 years, and we’re delighted to extend this strategic relationship with them," said Ian Roy, vice president, Energy, Utilities and Chemicals, Capgemini. "By leveraging our global capabilities in the utilities industry, we’ve been able to transform our solution to meet the needs of the Hydro One business that result in efficient processes that support sustainable business performance and allow them to continue to deliver optimal services to their customers throughout Ontario."
About Hydro One
Hydro One delivers electricity safely, reliably and responsibly to homes and businesses across the province of Ontario and owns and operates Ontario's approximately 28,9000 kilometer high-voltage transmission network that delivers electricity to large industrial customers and municipal utilities, and an approxmiately 123,500 kilometer low-voltage distribution system that serves about 1.3 million end-use customers and smaller municipal utilities in the province. Hydro One is wholly owned by the Province of Ontario.
More information is available at www.hydroone.com.
About Capgemini
Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, enables its clients to transform and perform through technologies. Capgemini provides its clients with insights and capabilities that boost their freedom to achieve superior results through a unique way of working, the Collaborative Business Experience. The Group relies on its global delivery model called Rightshore®, which aims to get the right balance of the best talent from multiple locations, working as one team to create and deliver the optimum solution for clients. Present in more than 30 countries, Capgemini reported 2009 global revenues of EUR 8.4 billion (approximately USD $11.6 billion) and employs 90,000 people worldwide.
More information is available at www.capgemini.com.
About Capgemini Energy, Utilities & Chemicals
Thanks to strong sector capabilities and a global network of more than 12,000 dedicated consultants and engineers across Europe, North America and Asia Pacific, Capgemini's Energy, Utilities & Chemicals Sector serves many of the world’s largest players of this industry and provides in-depth sector research.
For more information: www.us.capgemini.com/energy
The original contract between Hydro One and Capgemini was effective December 2001, and this current contract extension calls for Capgemini to continue to provide the following services in support of Hydro One’s business transformation and investment program:
- Business Process Outsourcing – a full scope of services including Source-to-Pay, Finance & Accounting, settlements and customer service and billing as well as HR/Payroll
- Information Technology Outsourcing – Infrastructure Management and Applications Management services
- Core System Support – Implementation and optimization of Hydro One’s packaged core systems, including SAP among others.
"We’ve been collaborating with Hydro One on various technology initiatives for nearly 10 years, and we’re delighted to extend this strategic relationship with them," said Ian Roy, vice president, Energy, Utilities and Chemicals, Capgemini. "By leveraging our global capabilities in the utilities industry, we’ve been able to transform our solution to meet the needs of the Hydro One business that result in efficient processes that support sustainable business performance and allow them to continue to deliver optimal services to their customers throughout Ontario."
About Hydro One
Hydro One delivers electricity safely, reliably and responsibly to homes and businesses across the province of Ontario and owns and operates Ontario's approximately 28,9000 kilometer high-voltage transmission network that delivers electricity to large industrial customers and municipal utilities, and an approxmiately 123,500 kilometer low-voltage distribution system that serves about 1.3 million end-use customers and smaller municipal utilities in the province. Hydro One is wholly owned by the Province of Ontario.
More information is available at www.hydroone.com.
About Capgemini
Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, enables its clients to transform and perform through technologies. Capgemini provides its clients with insights and capabilities that boost their freedom to achieve superior results through a unique way of working, the Collaborative Business Experience. The Group relies on its global delivery model called Rightshore®, which aims to get the right balance of the best talent from multiple locations, working as one team to create and deliver the optimum solution for clients. Present in more than 30 countries, Capgemini reported 2009 global revenues of EUR 8.4 billion (approximately USD $11.6 billion) and employs 90,000 people worldwide.
More information is available at www.capgemini.com.
About Capgemini Energy, Utilities & Chemicals
Thanks to strong sector capabilities and a global network of more than 12,000 dedicated consultants and engineers across Europe, North America and Asia Pacific, Capgemini's Energy, Utilities & Chemicals Sector serves many of the world’s largest players of this industry and provides in-depth sector research.
For more information: www.us.capgemini.com/energy
Wednesday, October 7, 2009
Accenture Named Top Firm for Procurement Outsourcing in Financial Services Industry, According to Everest Group
Accenture (NYSE: ACN) has been named the leader in procurement outsourcing services within the financial services industry by Everest Research Institute, part of Everest Group, a leading global consulting firm specializing in sourcing strategy and implementation. Accenture topped the list because of the company’s experience, breadth of service offerings and 95 percent market share by annualized contract value.
A total of 17 major service providers across the globe were evaluated for the report, entitled, Procurement Outsourcing in Financial Services: From Wall Street to Martin Place.” As part of the study, Everest Group reviewed multi-year contracts that involved the outsourcing of three or more activities ranging from sourcing to payment.
Procurement outsourcing is considered a “gold mine” for financial services institutions because of the sheer amount of savings that can be realized, said Katrina Menzigian, vice president of Everest Research Institute.
“Our research indicates that procurement outsourcing can save a $10 billion financial services organization between $50 and $100 million a year,” she said. “We believe that banks, capital markets firms and insurers, confronted by unprecedented cost and profitability pressures, will become major adopters of this practice.”
According to Everest Group, financial services institutions typically outsource procurement to help achieve savings targets and accelerate returns on investments in their procurement technologies. In addition, procurement outsourcing can foster efficiencies of greater centralization, as the procurement operations of most large financial firms are highly fragmented across geographies and business units.
According to Accenture, procurement outsourcing has contributed significant value to financial services firms.
“Procurement savings is a critical shareholder value lever in today’s economic environment,” said Terry Moore, a managing director in Accenture’s Financial Services operating group in North America. “Our experience shows that even the most well run financial institutions can quickly gain accretive, material savings through new operational strategies and procurement BPO services. These strategies and services optimize vendor contracts, automate procurement processes, and enforce spending and invoicing rules.”
For a copy of “Procurement Outsourcing in Financial Services: From Wall Street to Martin Place,” go to the Everest Group website.
Learn more about Accenture’s procurement BPO services.
About Accenture
Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. With approximately 177,000 people serving clients in more than 120 countries, the company generated net revenues of US$21.58 billion for the fiscal year ended Aug. 31, 2009. Its home page is www.accenture.com.
A total of 17 major service providers across the globe were evaluated for the report, entitled, Procurement Outsourcing in Financial Services: From Wall Street to Martin Place.” As part of the study, Everest Group reviewed multi-year contracts that involved the outsourcing of three or more activities ranging from sourcing to payment.
Procurement outsourcing is considered a “gold mine” for financial services institutions because of the sheer amount of savings that can be realized, said Katrina Menzigian, vice president of Everest Research Institute.
“Our research indicates that procurement outsourcing can save a $10 billion financial services organization between $50 and $100 million a year,” she said. “We believe that banks, capital markets firms and insurers, confronted by unprecedented cost and profitability pressures, will become major adopters of this practice.”
According to Everest Group, financial services institutions typically outsource procurement to help achieve savings targets and accelerate returns on investments in their procurement technologies. In addition, procurement outsourcing can foster efficiencies of greater centralization, as the procurement operations of most large financial firms are highly fragmented across geographies and business units.
According to Accenture, procurement outsourcing has contributed significant value to financial services firms.
“Procurement savings is a critical shareholder value lever in today’s economic environment,” said Terry Moore, a managing director in Accenture’s Financial Services operating group in North America. “Our experience shows that even the most well run financial institutions can quickly gain accretive, material savings through new operational strategies and procurement BPO services. These strategies and services optimize vendor contracts, automate procurement processes, and enforce spending and invoicing rules.”
For a copy of “Procurement Outsourcing in Financial Services: From Wall Street to Martin Place,” go to the Everest Group website.
Learn more about Accenture’s procurement BPO services.
About Accenture
Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. With approximately 177,000 people serving clients in more than 120 countries, the company generated net revenues of US$21.58 billion for the fiscal year ended Aug. 31, 2009. Its home page is www.accenture.com.
Thursday, October 1, 2009
Cognizant Helps ELEXON Strengthen its Capability to Deliver Settlement of Electricity Trading in Great Britain
Cognizant, a leading provider of consulting, technology, and business process outsourcing services, today announced that it has been selected by ELEXON, the Balancing and Settlement Code (BSC) Company, to help it deliver the settlement of electricity trading for Great Britain, while improving its current services, rationalizing costs, and strengthening its capability to meet the future BSC requirements of the industry.
As part of the five-year engagement, Cognizant will provide a broad spectrum of strategic development, application management and support services to enable ELEXON to present the industry with clear options on the evolution of Balancing and Settlement Code systems, and add value to the services it offers in managing the settlement of electricity costs between suppliers, generators and other parties involved in the industry. With the wider energy debate focusing on emerging technologies and issues of security of supply and sustainability, the relationship incorporates a new strategic development service that focuses on the longer term future.
Hailing the relationship as the beginning of a new chapter of enhanced collaborative working that will benefit both ELEXON and BSC parties, Stuart Senior, ELEXON's Chief Executive, said: "This is a time of large-scale change for the industry. We feel that by selecting Cognizant as ELEXON's partner in delivering these services, we are poised to meet the challenges of shaping and delivering the Balancing and Settlement Code well into the next decade. We selected Cognizant because of its global delivery model, high service levels and a strong commitment to innovation, forward thinking, and collaborative working with ELEXON and the industry."
"We are pleased to have been selected by ELEXON," said Sanjiv Gossain, VP and Country Head, UK and Ireland, Cognizant. "Leveraging our deep consulting, domain and technology expertise, we are committed to act as a transformational partner driving powerful thought leadership and business-aligned IT solutions to help ELEXON define industry trends, and generate value through process optimization and cost containment to address the long-term challenges spawned by a rapidly changing energy landscape."
About ELEXON
ELEXON is the Balancing and Settlement Code Company (BSCCo) for Great Britain. Our role is defined and created by the Balancing and Settlement Code (BSC). The BSC contains the rules and governance arrangements for electricity balancing and settlement in Great Britain and all licensed electricity companies must sign it (others may choose to do so).
ELEXON procures, manages and operates the services and systems which enable the balancing and imbalance settlement of the wholesale electricity market and retail competition in electricity supply.
Together with the BSC Panel which oversees some of our activities, it is the primary source of experience and expertise on the BSC. Find out more at: http://www.elexon.co.uk
About Cognizant
Cognizant (Nasdaq: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services. Cognizant's single-minded passion is to dedicate our global technology and innovation know-how, our industry expertise and worldwide resources to working together with clients to make their businesses stronger. With over 50 global delivery centers and more than 64,000 employees as of June 30, 2009, we combine a unique onsite/offshore delivery model infused by a distinct culture of customer satisfaction. A member of the NASDAQ-100 Index and S&P 500 Index, Cognizant is a Forbes Global 2000 company and a member of the Fortune 1000 and is ranked among the top information technology companies in BusinessWeek's Hot Growth and Top 50 Performers listings. Visit us online at www.cognizant.com.
As part of the five-year engagement, Cognizant will provide a broad spectrum of strategic development, application management and support services to enable ELEXON to present the industry with clear options on the evolution of Balancing and Settlement Code systems, and add value to the services it offers in managing the settlement of electricity costs between suppliers, generators and other parties involved in the industry. With the wider energy debate focusing on emerging technologies and issues of security of supply and sustainability, the relationship incorporates a new strategic development service that focuses on the longer term future.
Hailing the relationship as the beginning of a new chapter of enhanced collaborative working that will benefit both ELEXON and BSC parties, Stuart Senior, ELEXON's Chief Executive, said: "This is a time of large-scale change for the industry. We feel that by selecting Cognizant as ELEXON's partner in delivering these services, we are poised to meet the challenges of shaping and delivering the Balancing and Settlement Code well into the next decade. We selected Cognizant because of its global delivery model, high service levels and a strong commitment to innovation, forward thinking, and collaborative working with ELEXON and the industry."
"We are pleased to have been selected by ELEXON," said Sanjiv Gossain, VP and Country Head, UK and Ireland, Cognizant. "Leveraging our deep consulting, domain and technology expertise, we are committed to act as a transformational partner driving powerful thought leadership and business-aligned IT solutions to help ELEXON define industry trends, and generate value through process optimization and cost containment to address the long-term challenges spawned by a rapidly changing energy landscape."
About ELEXON
ELEXON is the Balancing and Settlement Code Company (BSCCo) for Great Britain. Our role is defined and created by the Balancing and Settlement Code (BSC). The BSC contains the rules and governance arrangements for electricity balancing and settlement in Great Britain and all licensed electricity companies must sign it (others may choose to do so).
ELEXON procures, manages and operates the services and systems which enable the balancing and imbalance settlement of the wholesale electricity market and retail competition in electricity supply.
Together with the BSC Panel which oversees some of our activities, it is the primary source of experience and expertise on the BSC. Find out more at: http://www.elexon.co.uk
About Cognizant
Cognizant (Nasdaq: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services. Cognizant's single-minded passion is to dedicate our global technology and innovation know-how, our industry expertise and worldwide resources to working together with clients to make their businesses stronger. With over 50 global delivery centers and more than 64,000 employees as of June 30, 2009, we combine a unique onsite/offshore delivery model infused by a distinct culture of customer satisfaction. A member of the NASDAQ-100 Index and S&P 500 Index, Cognizant is a Forbes Global 2000 company and a member of the Fortune 1000 and is ranked among the top information technology companies in BusinessWeek's Hot Growth and Top 50 Performers listings. Visit us online at www.cognizant.com.
Monday, September 21, 2009
Enterprise Business Applications and ERP Consulting Firm Expects 2009 to be a Banner Year
ENTAP Inc., one of the industry’s most experienced IT consulting and outsourcing firms specializing in enterprise business applications integration and enterprise resource planning (ERP) solutions, today announces projections that 2009 will be a record year. The company recently won several industry awards for its significant growth and innovation, including the highly respected Indiana Companies to Watch award. In 2009, ENTAP also added several projects for high-profile clients including Future Farmers of America and the State of Indiana. Additionally, revenue is projected to increase 100 percent from the previous year, particularly in the areas of enterprise business applications and systems consulting, ERP consulting and Oracle PeopleSoft training and support. ENTAP plans to expand its IT consulting and engineering teams to better meet the needs of its growing customer base.
“I attribute our growth and success this year to a resurgent demand among executives of large organizations to fully utilize their ERP systems. Managers of IT departments increasingly are being challenged to leverage their enterprise business applications to improve performance across human resource, financial/accounting, supply chain and customer relationship management (CRM) functions,” commented president and chief executive officer Tracy E. Barnes.
As part of its growth strategy, the firm is actively recruiting experienced Oracle PeopleSoft consultants, ERP experts and business analysts to accommodate its expanding client list. “ENTAP’s IT consultants help our clients unleash the potential of ERP solutions such as Oracle PeopleSoft Enterprise, Oracle e-Business Suite and Microsoft Dynamics by aligning back-office applications with corporate strategy,” Barnes stated. “This results in greater efficiencies, improved productivity and increased profitability while maximizing the lifecycle value of our clients’ technology assets.”
ENTAP has consistently grown 100 percent year-over-year since its formation in 2004. This, in large part, is due to the company’s ability to continually attract large clients from the state and Federal government, financial services, commercial/retail, higher education and public sectors.
About ENTAP
ENTAP, Inc., one of the industry’s leading IT consulting and outsourcing firms, provides enterprise business applications and systems consulting and Enterprise Resource Planning (ERP) solutions. The firm offers application integration services across all technology platforms, operating systems and infrastructures. It specializes in application integration of financial, human resource, supply chain and customer relationship management (CRM) systems. ENTAP’s services include business process and change management; Enterprise Resource Planning (ERP) consulting; ERP systems integration; ERP systems project management; ERP systems training and support; ERP systems hosting and managed services powered by Savvis; and support for Oracle e-Business Suite, Oracle PeopleSoft Enterprise and Microsoft Business Solutions – Dynamics. The company is a nationally certified Minority Business Enterprise (MBE) and SBA 8(a) eligible to receive federal contracts. For more information call 317-634-9523 or visit http://www.entap.com.
“I attribute our growth and success this year to a resurgent demand among executives of large organizations to fully utilize their ERP systems. Managers of IT departments increasingly are being challenged to leverage their enterprise business applications to improve performance across human resource, financial/accounting, supply chain and customer relationship management (CRM) functions,” commented president and chief executive officer Tracy E. Barnes.
As part of its growth strategy, the firm is actively recruiting experienced Oracle PeopleSoft consultants, ERP experts and business analysts to accommodate its expanding client list. “ENTAP’s IT consultants help our clients unleash the potential of ERP solutions such as Oracle PeopleSoft Enterprise, Oracle e-Business Suite and Microsoft Dynamics by aligning back-office applications with corporate strategy,” Barnes stated. “This results in greater efficiencies, improved productivity and increased profitability while maximizing the lifecycle value of our clients’ technology assets.”
ENTAP has consistently grown 100 percent year-over-year since its formation in 2004. This, in large part, is due to the company’s ability to continually attract large clients from the state and Federal government, financial services, commercial/retail, higher education and public sectors.
About ENTAP
ENTAP, Inc., one of the industry’s leading IT consulting and outsourcing firms, provides enterprise business applications and systems consulting and Enterprise Resource Planning (ERP) solutions. The firm offers application integration services across all technology platforms, operating systems and infrastructures. It specializes in application integration of financial, human resource, supply chain and customer relationship management (CRM) systems. ENTAP’s services include business process and change management; Enterprise Resource Planning (ERP) consulting; ERP systems integration; ERP systems project management; ERP systems training and support; ERP systems hosting and managed services powered by Savvis; and support for Oracle e-Business Suite, Oracle PeopleSoft Enterprise and Microsoft Business Solutions – Dynamics. The company is a nationally certified Minority Business Enterprise (MBE) and SBA 8(a) eligible to receive federal contracts. For more information call 317-634-9523 or visit http://www.entap.com.
Friday, September 4, 2009
Procurement Outsourcing's Fast ROI Intensifies Post-recession Demand, Reports Black Book Research
The Black Book of Outsourcing, a Datamonitor company, announces the results of Procurement Outsourcing users worldwide in the annual poll of customer satisfaction and client experience to identify the top twenty service providers of the purchasing and spend management industry.
Key Findings include:
Indian outsourcers commanded the highest satisfaction levels of all global procurement outsourcing suppliers for a second consecutive year;
Procurement outsourcing ranks among the fastest shifting service lines to offshore providers with over 77% of large scale arrangements and 48% of midmarket and small cap deals transitioning to India vendors;
Post-recession outsourcing is making a niche-by-niche comeback lead by Procurement BPO and similar quick ROI initiatives.
Genpact captured the #1 ranking among all global enterprise-wide Procurement Outsourcing Vendors for 2009's poll. Infosys, Accenture, ICG Commerce, IBM Global, Ariba, Oracle BPO, Corbus, Capgemini and D & B Supply Chain Solutions completed the top ten client experience ranked vendors respectively.
Over 800,000 individuals are invited to participate annually in Black Book's outsourcing user survyes including the top sourcing officers of the Fortune 2000, Inc 500, institutional members and officers of various professional and industry member organizations, media partners" subscribers and previously validated survey participants each March through May. Non-invitation receiving participants must complete a verifiable profile. Over 26,000 global outsourcing users were validated in the 2009 ranking process.
More information on the detailed competitive reports and Procurement outsourcing vendor performance evaluations on eighteen qualitative key performance indicators are available at www.datamonitor.com and http://theblackbookofoutsourcing.com/vendors-bpo-top-rank-procurement-2009.htm
Key Findings include:
Indian outsourcers commanded the highest satisfaction levels of all global procurement outsourcing suppliers for a second consecutive year;
Procurement outsourcing ranks among the fastest shifting service lines to offshore providers with over 77% of large scale arrangements and 48% of midmarket and small cap deals transitioning to India vendors;
Post-recession outsourcing is making a niche-by-niche comeback lead by Procurement BPO and similar quick ROI initiatives.
Genpact captured the #1 ranking among all global enterprise-wide Procurement Outsourcing Vendors for 2009's poll. Infosys, Accenture, ICG Commerce, IBM Global, Ariba, Oracle BPO, Corbus, Capgemini and D & B Supply Chain Solutions completed the top ten client experience ranked vendors respectively.
Over 800,000 individuals are invited to participate annually in Black Book's outsourcing user survyes including the top sourcing officers of the Fortune 2000, Inc 500, institutional members and officers of various professional and industry member organizations, media partners" subscribers and previously validated survey participants each March through May. Non-invitation receiving participants must complete a verifiable profile. Over 26,000 global outsourcing users were validated in the 2009 ranking process.
More information on the detailed competitive reports and Procurement outsourcing vendor performance evaluations on eighteen qualitative key performance indicators are available at www.datamonitor.com and http://theblackbookofoutsourcing.com/vendors-bpo-top-rank-procurement-2009.htm
Thursday, September 3, 2009
Pathpoint Associates and Novus Origo Enter Into Strategic Partnership
Pathpoint Associates, the leading provider of Chinese market entry and outsourcing services, and Novus Origo, a premier provider of Management Consulting, Outsourcing Consulting, and Vendor Relationship Management services, announced today that they have created a strategic partnership to provide strategic Consulting, Management, and Outsourcing Services for Pathpoint’s customers wanting to expand services into the Chinese market place.
Under the partnership, Novus Origo will augment Pathpoint’s current Outsourcing Consulting Practice by providing Management Consulting Services to Pathpoint’s customers in all areas of Information Technology Outsourcing and Business Process Outsourcing.
"Pathpoint is excited to partner with Novus Origo,” said Scott Robertson, CEO of Pathpoint. “Pathpoint’s key differentiator is to ensure that our clients succeed as they establish operations overseas. The Novus Origo team offers proven expertise and leadership in Outsourcing Consulting. The synergies between the two companies will create a compelling solution for our dual customers.”
Paul Cevolani, CEO Novus Origo, LLC stated “It takes a special type of partner to help companies succeed with their outsourcing and/or market entry initiatives, and Pathpoint clearly has the unique set of skills and assets that are unlike any other firm in the marketplace. This strategic partnership allows our teams to provide an end to end solution for any outsourcing engagement.”
About Pathpoint
Pathpoint is comprised of a unique group of executives whose collaborative skills mesh together perfectly to create the world’s leading consulting firm focused on Chinese and North American outsourcing and market expansion. Pathpoint employs consultants who are professionals with multiple years experience implementing outsourcing initiatives and market expansion strategies for outside clients.
About Novus Origo
Novus Origo provides dynamic, world class Management Consulting, Outsourcing Consulting, Project Management, and Vendor Relationship Management services. Novus Origo’s mission is to leverage our proven industry experience to help our clients define and achieve their strategic goals by reducing costs, improving operational efficiencies, and positioning them to focus on their core business.
Novus Origo utilizes a customer-focused approach, and provides the insight to better serve our client's. We know that a one-size-fits-all approach is not the way to solve the complex business challenges facing today’s companies. Novus Origo works with clients, hand-in-hand, to understand the values, culture, and needs of each organization.
Under the partnership, Novus Origo will augment Pathpoint’s current Outsourcing Consulting Practice by providing Management Consulting Services to Pathpoint’s customers in all areas of Information Technology Outsourcing and Business Process Outsourcing.
"Pathpoint is excited to partner with Novus Origo,” said Scott Robertson, CEO of Pathpoint. “Pathpoint’s key differentiator is to ensure that our clients succeed as they establish operations overseas. The Novus Origo team offers proven expertise and leadership in Outsourcing Consulting. The synergies between the two companies will create a compelling solution for our dual customers.”
Paul Cevolani, CEO Novus Origo, LLC stated “It takes a special type of partner to help companies succeed with their outsourcing and/or market entry initiatives, and Pathpoint clearly has the unique set of skills and assets that are unlike any other firm in the marketplace. This strategic partnership allows our teams to provide an end to end solution for any outsourcing engagement.”
About Pathpoint
Pathpoint is comprised of a unique group of executives whose collaborative skills mesh together perfectly to create the world’s leading consulting firm focused on Chinese and North American outsourcing and market expansion. Pathpoint employs consultants who are professionals with multiple years experience implementing outsourcing initiatives and market expansion strategies for outside clients.
About Novus Origo
Novus Origo provides dynamic, world class Management Consulting, Outsourcing Consulting, Project Management, and Vendor Relationship Management services. Novus Origo’s mission is to leverage our proven industry experience to help our clients define and achieve their strategic goals by reducing costs, improving operational efficiencies, and positioning them to focus on their core business.
Novus Origo utilizes a customer-focused approach, and provides the insight to better serve our client's. We know that a one-size-fits-all approach is not the way to solve the complex business challenges facing today’s companies. Novus Origo works with clients, hand-in-hand, to understand the values, culture, and needs of each organization.
Tuesday, September 1, 2009
Finance and Accounting Outsourcing Posts Early Post-Recession Growth Trajectory, Reports Black Book Research
The Black Book of Outsourcing, a Datamonitor company, surveyed the users of Financial and Accounting Outsourcing worldwide in the annual poll of customer satisfaction and client experience to identify the top twenty service providers of enterprise wide FAO services and industry buying trends.
Key Findings include:
- Indian outsourcers commanded the highest satisfaction levels of all global FAO suppliers;
- Demand for finance and accounting BPO outsourcing is resuming its pre-recession surge, as 44% of current users are adding more FAO services in the next six to twelve months, with an average spend increase of 26%;
- While $500 million-plus FAO and BPO deals were common three to four years ago, there has not been a single one of that magnitude signed in 2009;
- Although the BPO landscape continues to be dominated by end-to-end players like Infosys, Wipro, IBM Global and Accenture, there is a decided growth in smaller companies that focus on key FAO business process areas, particularly lower cost providers offshore; and
- With North American and European FAO markets slowing down however, there is an increased focus globally on offshore vendors selling into emerging economies such as Australia, India, New Zealand and Singapore.
Infosys is capture the #1 ranking among all global enterprise-wide Finance and Accounting Outsourcing Vendors for 2009's poll of two thousand- plus FAO users.
Genpact, Outsource Partners International, ACS, HCL BPO, Capgemini, Accenture, Hewlett Packard - EDS, Vertex, EXL Service, WNS, Consero, IBM Global, Convergys, Wipro, XChanging, Fiserv, Tata Consultancy Services, Tech Mahindra, and Xansa/Steria also ranked respectively behind Infosys among the top twenty vendors of highest end-to-end FAO supplier satisfaction.
Over 800,000 individuals are invited to participate annually in Black Book's outsourcing user survyes including the top sourcing officers of the Fortune 2000, Inc 500, institutional members and officers of various professional and industry member organizations, media partners" subscribers and previously validated survey participants. Non-invitation receiving participants must complete a verifiable profile. Over 26,000 global outsourcing users were validated in the 2009 ranking process.
More information on the detailed competitive reports and FAO vendor performance evaluations on eighteen qualitative key performance indicators are available at www.datamonitor.com and www.theblackbookofoutsourcing.com.
Key Findings include:
- Indian outsourcers commanded the highest satisfaction levels of all global FAO suppliers;
- Demand for finance and accounting BPO outsourcing is resuming its pre-recession surge, as 44% of current users are adding more FAO services in the next six to twelve months, with an average spend increase of 26%;
- While $500 million-plus FAO and BPO deals were common three to four years ago, there has not been a single one of that magnitude signed in 2009;
- Although the BPO landscape continues to be dominated by end-to-end players like Infosys, Wipro, IBM Global and Accenture, there is a decided growth in smaller companies that focus on key FAO business process areas, particularly lower cost providers offshore; and
- With North American and European FAO markets slowing down however, there is an increased focus globally on offshore vendors selling into emerging economies such as Australia, India, New Zealand and Singapore.
Infosys is capture the #1 ranking among all global enterprise-wide Finance and Accounting Outsourcing Vendors for 2009's poll of two thousand- plus FAO users.
Genpact, Outsource Partners International, ACS, HCL BPO, Capgemini, Accenture, Hewlett Packard - EDS, Vertex, EXL Service, WNS, Consero, IBM Global, Convergys, Wipro, XChanging, Fiserv, Tata Consultancy Services, Tech Mahindra, and Xansa/Steria also ranked respectively behind Infosys among the top twenty vendors of highest end-to-end FAO supplier satisfaction.
Over 800,000 individuals are invited to participate annually in Black Book's outsourcing user survyes including the top sourcing officers of the Fortune 2000, Inc 500, institutional members and officers of various professional and industry member organizations, media partners" subscribers and previously validated survey participants. Non-invitation receiving participants must complete a verifiable profile. Over 26,000 global outsourcing users were validated in the 2009 ranking process.
More information on the detailed competitive reports and FAO vendor performance evaluations on eighteen qualitative key performance indicators are available at www.datamonitor.com and www.theblackbookofoutsourcing.com.
Friday, July 24, 2009
Independent Research Firm Names Cognizant an Emerging Challenger
Cognizant (Nasdaq: CTSH), a leading provider of consulting, technology, and business process outsourcing services, has been recognized as an emerging challenger in the technology-enabled business services market, according to a July 2009 Forrester Research, Inc. report entitled, "SWOT: The Evolution of IT Service Providers to Business Technology Competitors." The report states, "Cognizant's clear focus on vertical market expertise is helping it drive deeper into business processes in an attempt to move up the value chain."
According to the report, "For years, [leading companies in this market] have based their value propositions on the ability to provide comprehensive business solutions. While many IT service providers offer complete technology services, these [leading] firms distinguish themselves through their 'end-to-end' technology services and their proactive business-focused marketing approach. At the same time, these market leaders are facing new competition from companies like Cognizant that recognize that perhaps the best opportunity to create differentiation and value amid a new wave of global competition is through increased business alignment."
"Cognizant has emerged a global leader in business and IT services," said Francisco D'Souza, President and CEO, Cognizant. "We are gratified that Forrester cites our vertical industry depth and strong client relationships as our key competitive differentiators. Our continued investment in our Cognizant Business Consulting (CBC) practice, client relationships, and domain expertise, along with our strategy of focusing on providing industry-aligned business process outsourcing, are helping clients find opportunities to address both the cyclical challenges of the economic downturn and the structural challenges that their industries are facing."
"Through our business consulting practice, we are increasingly becoming trusted advisors to CXOs," said Mark Livingston, Senior Vice President, Cognizant Business Consulting. "We deliver a broad range of strategic consulting services aimed at reducing cost, improving operational efficiency, and driving globalization, innovation and business agility. By making our offerings deeper and more strategic to our clients' businesses, we are enabling true business transformation."
The Forrester report focuses on four leading providers of technology-enabled business services - including process consulting, transformation services, system integration, business process management, and business process outsourcing (BPO) - that are making technology more strategic for businesses and are receiving more attention from senior business executives. It explores factors related to each company's strategy, solutions, and go-to market approach.
To learn more about the Forrester report, "SWOT: The Evolution of IT Service Providers to Business Technology Competitors" by Chris Andrews, with Jonathan Penn, Pascal Matzke, and Edward Radcliffe, published July 2009, please visit www.forrester.com.
About Cognizant
Cognizant (Nasdaq: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services. Cognizant's single-minded passion is to dedicate our global technology and innovation know-how, our industry expertise and worldwide resources to working together with clients to make their businesses stronger. With more than 50 global delivery centers and approximately 63,700 employees as of March 31, 2009, we combine a unique onsite/offshore delivery model infused by a distinct culture of customer satisfaction. A member of the NASDAQ-100 Index and S&P 500 Index, Cognizant is a Forbes Global 2000 company and a member of the Fortune 1000 and is ranked among the top information technology companies in BusinessWeek's Hot Growth and Top 50 Performers listings. Visit us online at www.cognizant.com.
According to the report, "For years, [leading companies in this market] have based their value propositions on the ability to provide comprehensive business solutions. While many IT service providers offer complete technology services, these [leading] firms distinguish themselves through their 'end-to-end' technology services and their proactive business-focused marketing approach. At the same time, these market leaders are facing new competition from companies like Cognizant that recognize that perhaps the best opportunity to create differentiation and value amid a new wave of global competition is through increased business alignment."
"Cognizant has emerged a global leader in business and IT services," said Francisco D'Souza, President and CEO, Cognizant. "We are gratified that Forrester cites our vertical industry depth and strong client relationships as our key competitive differentiators. Our continued investment in our Cognizant Business Consulting (CBC) practice, client relationships, and domain expertise, along with our strategy of focusing on providing industry-aligned business process outsourcing, are helping clients find opportunities to address both the cyclical challenges of the economic downturn and the structural challenges that their industries are facing."
"Through our business consulting practice, we are increasingly becoming trusted advisors to CXOs," said Mark Livingston, Senior Vice President, Cognizant Business Consulting. "We deliver a broad range of strategic consulting services aimed at reducing cost, improving operational efficiency, and driving globalization, innovation and business agility. By making our offerings deeper and more strategic to our clients' businesses, we are enabling true business transformation."
The Forrester report focuses on four leading providers of technology-enabled business services - including process consulting, transformation services, system integration, business process management, and business process outsourcing (BPO) - that are making technology more strategic for businesses and are receiving more attention from senior business executives. It explores factors related to each company's strategy, solutions, and go-to market approach.
To learn more about the Forrester report, "SWOT: The Evolution of IT Service Providers to Business Technology Competitors" by Chris Andrews, with Jonathan Penn, Pascal Matzke, and Edward Radcliffe, published July 2009, please visit www.forrester.com.
About Cognizant
Cognizant (Nasdaq: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services. Cognizant's single-minded passion is to dedicate our global technology and innovation know-how, our industry expertise and worldwide resources to working together with clients to make their businesses stronger. With more than 50 global delivery centers and approximately 63,700 employees as of March 31, 2009, we combine a unique onsite/offshore delivery model infused by a distinct culture of customer satisfaction. A member of the NASDAQ-100 Index and S&P 500 Index, Cognizant is a Forbes Global 2000 company and a member of the Fortune 1000 and is ranked among the top information technology companies in BusinessWeek's Hot Growth and Top 50 Performers listings. Visit us online at www.cognizant.com.
Tuesday, May 19, 2009
Novus Origo Offers Free Project Management Consulting Services to Help Companies During These Tough Economic Times
Novus Origo has announced it will offer free Human Resources and Technology consulting services to interested Fortune 1000 companies.
Hoping to generate a Pay-It-Forward goodwill, Novus Origo’s Chief Executive Officer, and the Management team decided that Novus Origo would offer its services on a limited basis for free as a way to help out companies that may need assistance in the areas of Project Management, Outsourcing Consulting, and Relationship Management.
Novus Origo understands that during these challenging economic times companies need to look at all efficiencies to remain competitive and viable. This is one of the principals that Novus Origo was founded on, not only during tough economic times, but during all times.
“Our offering of these free services is not a step to provide help at a reduced quality from our standard top quality services. We know what it takes to be successful, and we want to be able to help companies to continue to compete and excel in today’s economic environment. When we do this, Novus Origo gets the opportunity to invest in the success of other companies, as well as investing in our own company’s success. It’s really a win-win scenario, companies get to know more about Novus Origo’s capabilities, while we get additional brand recognition associated with our outstanding services,” said Alison Gross Senior Vice President of Marketing for Novus Origo. “We realize that we will not be able to help everyone, nor will we be able to financially provide teams to support long term projects. However, we can work with qualified clients to provide limited analysis and direction to help get them back on track.”
Novus Origo believes that through careful assessment of projects, outsourcing, and vendor management, companies are able to realize savings that help maximize profits and when times are tough, those savings may be drawn upon as reserves, to carry a company through. It is never too late to look at cost savings and complete the assessments necessary to assure that a company is working on the “right” projects for any given period of time. Novus Origo specializes in these assessments, and by giving these services away for free, they believe those businesses that need assistance will be able to keep our country focused on moving forward.
About Novus Origo
Novus Origo is a Service Disabled Veteran Owned Small Business (SDVOSB) that provides dynamic world class Project Management, Outsourcing Consulting, and Relationship Management services. Novus Origo is managed by an executive team with over 60 years of industry experience who have successfully planned, supervised, and directed major national and international projects for the U.S. Government and Fortune 500 companies.
For further information about Novus Origo please call (760) 438-4354, visit www.NovusOrigo.com or email: info@NovusOrigo.com.
Hoping to generate a Pay-It-Forward goodwill, Novus Origo’s Chief Executive Officer, and the Management team decided that Novus Origo would offer its services on a limited basis for free as a way to help out companies that may need assistance in the areas of Project Management, Outsourcing Consulting, and Relationship Management.
Novus Origo understands that during these challenging economic times companies need to look at all efficiencies to remain competitive and viable. This is one of the principals that Novus Origo was founded on, not only during tough economic times, but during all times.
“Our offering of these free services is not a step to provide help at a reduced quality from our standard top quality services. We know what it takes to be successful, and we want to be able to help companies to continue to compete and excel in today’s economic environment. When we do this, Novus Origo gets the opportunity to invest in the success of other companies, as well as investing in our own company’s success. It’s really a win-win scenario, companies get to know more about Novus Origo’s capabilities, while we get additional brand recognition associated with our outstanding services,” said Alison Gross Senior Vice President of Marketing for Novus Origo. “We realize that we will not be able to help everyone, nor will we be able to financially provide teams to support long term projects. However, we can work with qualified clients to provide limited analysis and direction to help get them back on track.”
Novus Origo believes that through careful assessment of projects, outsourcing, and vendor management, companies are able to realize savings that help maximize profits and when times are tough, those savings may be drawn upon as reserves, to carry a company through. It is never too late to look at cost savings and complete the assessments necessary to assure that a company is working on the “right” projects for any given period of time. Novus Origo specializes in these assessments, and by giving these services away for free, they believe those businesses that need assistance will be able to keep our country focused on moving forward.
About Novus Origo
Novus Origo is a Service Disabled Veteran Owned Small Business (SDVOSB) that provides dynamic world class Project Management, Outsourcing Consulting, and Relationship Management services. Novus Origo is managed by an executive team with over 60 years of industry experience who have successfully planned, supervised, and directed major national and international projects for the U.S. Government and Fortune 500 companies.
For further information about Novus Origo please call (760) 438-4354, visit www.NovusOrigo.com or email: info@NovusOrigo.com.
Friday, April 17, 2009
Innodata Isogen Expands Consulting and IT Services Capabilities in the Media, Information Services and Publishing Sector
INNODATA ISOGEN, INC. (NASDAQ: INOD), a leading provider of knowledge process outsourcing (KPO) services, as well as publishing and related information technology (IT) services, today announced the expansion of its consulting and technology outsourcing capabilities, as the company added several senior business process consultants and IT services executives.
The growth of Innodata Isogen’s capabilities in strategic services underscores increased demand from the company’s clients in the media, information services and publishing domain for strategic business and technology services, including: business process transformation, technology architecture and systems integration, value enhancement and content supply chain re-engineering, as well as a range of outsourced technology services.
Among a number of recent additions to Innodata Isogen are Stephen Ryden-Lloyd, Michael Abell and Stephen Casbeer, each a veteran business and technology strategist with a distinguished record of leadership at industry bellwethers such as Thomson Reuters, Pearson and Reed Elsevier.
Ryden-Lloyd is a senior business and technology strategist with more than two decades of experience helping media, information services and publishing companies improve profitability and achieve sustainable competitive advantage. As a senior vice president at Innodata Isogen, he will head the company’s consulting practice, spearheading efforts to further develop and promote its capabilities, and grow its revenue base.
Abell, a technology services specialist with more than a decade of experience serving media, information services and publishing companies, is charged with growing Innodata Isogen’s IT services. In addition to extensive IT outsourcing experience, he brings skills in new business development, global account management and project delivery to his leadership role as senior vice president.
Ryden-Lloyd and Abell co-founded The Publishing Practice, a business process transformation and IT consulting firm, where they served clients such as Blackwell, Thomson, Informa, Harcourt, the Financial Times and Reed Elsevier. Prior to launching the firm, Ryden-Lloyd served as director of content management at Pearson PLC’s Penguin Group as well as on the executive board of Penguin’s Digital Media Division. Abell, also an industry veteran, led systems architecture and digital production teams at Thomson Reuters.
Casbeer is a senior business transformation and technology advisor with particular depth in organizational design, business and work process re-engineering and in a range of content technologies, including editorial, production and publishing systems. He joins Innodata Isogen as a vice president and will play a central role in key client-facing initiatives and consulting engagements. Previously, Casbeer served as senior director of product technology at Reed Elsevier and in a number of key positions at LexisNexis, including senior director of content creation, senior director of editorial publishing systems, senior director of systems strategy and senior director of editorial applications.
“It’s an exciting time to join Innodata Isogen,” said Ryden-Lloyd, senior vice president at Innodata Isogen. “Companies in the sector are confronting the need for new business and operating strategies and they’re looking for partners with deeper, more integrated capabilities across the publishing and information value chain.”
According to Jack Abuhoff, chairman and CEO of Innodata Isogen, the expanding consulting practice is essentially a manifestation of the company’s strong client focus.
“As our clients become increasingly committed to reducing costs and competing more effectively, we’re finding more opportunities to work with them in progressively closer relationships,” Abuhoff said. “To support these opportunities, we’re strengthening and expanding our client-facing teams. The hires we’re announcing highlight both our commitment to our clients and our confidence in our ability to grow with them.”
About Innodata Isogen
Innodata Isogen (NASDAQ: INOD), is a leading provider of knowledge process outsourcing (KPO) services, as well as publishing and related information technology (IT) services.
We work as a product development partner to our clients, helping them meet their content creation and publishing challenges. We provide outsourcing services that draw upon onshore and offshore resources, proven project management and highly engineered processes and tools. We also help our clients improve their internal business operations with process and systems engineering.
Our clients include leading enterprises in information-intensive industries such as media, publishing and information services, high technology, manufacturing, aerospace, defense, law, government and intelligence. Recent honors include EContent Magazine’s EContent 100, KMWorld Magazine’s 100 Companies That Matter in Knowledge Management, the International Association of Outsourcing Professionals’ (IAOP) Global Outsourcing Top 100, D&B India’s Leading ITeS and BPO Companies and the Black Book of Outsourcing’s Top List of Leading Outsourcing Providers to the Printing and Publishing Business.
Headquartered in the New York metro area, Innodata Isogen has offices and operations in the United States, the United Kingdom, France, Israel, China India, Sri Lanka, and the Philippines.
The growth of Innodata Isogen’s capabilities in strategic services underscores increased demand from the company’s clients in the media, information services and publishing domain for strategic business and technology services, including: business process transformation, technology architecture and systems integration, value enhancement and content supply chain re-engineering, as well as a range of outsourced technology services.
Among a number of recent additions to Innodata Isogen are Stephen Ryden-Lloyd, Michael Abell and Stephen Casbeer, each a veteran business and technology strategist with a distinguished record of leadership at industry bellwethers such as Thomson Reuters, Pearson and Reed Elsevier.
Ryden-Lloyd is a senior business and technology strategist with more than two decades of experience helping media, information services and publishing companies improve profitability and achieve sustainable competitive advantage. As a senior vice president at Innodata Isogen, he will head the company’s consulting practice, spearheading efforts to further develop and promote its capabilities, and grow its revenue base.
Abell, a technology services specialist with more than a decade of experience serving media, information services and publishing companies, is charged with growing Innodata Isogen’s IT services. In addition to extensive IT outsourcing experience, he brings skills in new business development, global account management and project delivery to his leadership role as senior vice president.
Ryden-Lloyd and Abell co-founded The Publishing Practice, a business process transformation and IT consulting firm, where they served clients such as Blackwell, Thomson, Informa, Harcourt, the Financial Times and Reed Elsevier. Prior to launching the firm, Ryden-Lloyd served as director of content management at Pearson PLC’s Penguin Group as well as on the executive board of Penguin’s Digital Media Division. Abell, also an industry veteran, led systems architecture and digital production teams at Thomson Reuters.
Casbeer is a senior business transformation and technology advisor with particular depth in organizational design, business and work process re-engineering and in a range of content technologies, including editorial, production and publishing systems. He joins Innodata Isogen as a vice president and will play a central role in key client-facing initiatives and consulting engagements. Previously, Casbeer served as senior director of product technology at Reed Elsevier and in a number of key positions at LexisNexis, including senior director of content creation, senior director of editorial publishing systems, senior director of systems strategy and senior director of editorial applications.
“It’s an exciting time to join Innodata Isogen,” said Ryden-Lloyd, senior vice president at Innodata Isogen. “Companies in the sector are confronting the need for new business and operating strategies and they’re looking for partners with deeper, more integrated capabilities across the publishing and information value chain.”
According to Jack Abuhoff, chairman and CEO of Innodata Isogen, the expanding consulting practice is essentially a manifestation of the company’s strong client focus.
“As our clients become increasingly committed to reducing costs and competing more effectively, we’re finding more opportunities to work with them in progressively closer relationships,” Abuhoff said. “To support these opportunities, we’re strengthening and expanding our client-facing teams. The hires we’re announcing highlight both our commitment to our clients and our confidence in our ability to grow with them.”
About Innodata Isogen
Innodata Isogen (NASDAQ: INOD), is a leading provider of knowledge process outsourcing (KPO) services, as well as publishing and related information technology (IT) services.
We work as a product development partner to our clients, helping them meet their content creation and publishing challenges. We provide outsourcing services that draw upon onshore and offshore resources, proven project management and highly engineered processes and tools. We also help our clients improve their internal business operations with process and systems engineering.
Our clients include leading enterprises in information-intensive industries such as media, publishing and information services, high technology, manufacturing, aerospace, defense, law, government and intelligence. Recent honors include EContent Magazine’s EContent 100, KMWorld Magazine’s 100 Companies That Matter in Knowledge Management, the International Association of Outsourcing Professionals’ (IAOP) Global Outsourcing Top 100, D&B India’s Leading ITeS and BPO Companies and the Black Book of Outsourcing’s Top List of Leading Outsourcing Providers to the Printing and Publishing Business.
Headquartered in the New York metro area, Innodata Isogen has offices and operations in the United States, the United Kingdom, France, Israel, China India, Sri Lanka, and the Philippines.
Thursday, April 16, 2009
Accenture Wins Scripps Networks Interactive Deal
Management consulting services provider Accenture has won a five-year IT outsourcing contract from television and internet content developer Scripps Networks Interactive to provide application development and maintenance, and infrastructure management services. Datamonitor estimates the contract to be worth approximately $45m.
Mark Hale, chief technology officer at Scripps Networks Interactive, said: "Having recently spun off from The E W Scripps Company, we needed to quickly develop service delivery capabilities and competencies to operate as a stand-alone company. We decided to outsource a significant portion of these functions to Accenture based on their extensive industry experience and capabilities in IT services."
Mark Hale, chief technology officer at Scripps Networks Interactive, said: "Having recently spun off from The E W Scripps Company, we needed to quickly develop service delivery capabilities and competencies to operate as a stand-alone company. We decided to outsource a significant portion of these functions to Accenture based on their extensive industry experience and capabilities in IT services."
Technology and Consulting Firm Incentra Solutions Completes Asset Sale to Senior Lender
Incentra, LLC (“Company”) today announced it commenced operations upon completion of the acquisition of substantially all of Incentra Solutions, Inc. assets and its subsidiaries (collectively, the “Debtor”) in a 363 sale in the U.S. Bankruptcy Court located in Delaware where the Debtor first filed for bankruptcy protection back in February 2009. Incentra, LLC is a privately owned entity with the headquarters remaining in Boulder, CO and will operate throughout the United States and Western Europe. As part of the asset purchase, Incentra, LLC acquired all of the Debtor’s service delivery assets including the 24x7 network operations center and the GridWorks Operations Support System (OSS) software to enable uninterrupted service delivery to its managed services customers.
As of the closing of the asset purchase, Incentra, LLC extended employment offers to all of the Debtor’s employees. With the hiring of the Debtor’s employees comes the ability and responsibility to continue to deliver on all of the outstanding professional services and consulting engagements signed prior to and during the bankruptcy. The Company stated the transition from the old to the new Company is seamless and there is absolutely no reason for customers to experience any delays or degradations in services delivered.
“The employees are the life blood of the Company and without them we would not have been able to bring the bankruptcy process to closure so quickly. Our employees really stepped up during this process to ensure the Company continued to deliver the technologies and services our customers depend on,” commented Chief Executive Officer Tom Sweeney.
Incentra, LLC has obtained authorizations from its partners and manufacturers allowing the Company to represent and sell all of the technologies its customers require. Orders placed prior to the asset purchase will be completed without delay and customers will see no impact from the change in ownership.
“Our partners really supported us during this period and helped us to not only close a significant amount of business during the first quarter, but also position the new company for continued success throughout 2009. Our pipeline shows the second quarter and beyond are going to be well above the last two quarters in terms of total spend by customers for technologies and services,” said Chief Operating Officer and President Shawn O’Grady.
The Company, as part of its purchase price for the Debtor’s assets, agreed to assume the debt of the Debtor owing to its senior lenders and has successfully negotiated a significant restructuring of this debt, including modification of the prior revolving credit facility to provide additional credit capacity and liquidity to manage working capital needs. The restructuring significantly improves the Company’s balance sheet. The Company has also reduced its operating expense base and has substantial working capital available.
About Incentra, LLC
Incentra, LLC is a provider of Technology, Consulting and Outsourcing services providing complete IT solutions to enterprise companies and managed service providers throughout North America and Europe. These services are all customized to help individual clients realize the full impact of their IT investments. By leveraging relationships with almost 100 manufacturers, Incentra's experts deliver a unique combination of Consulting, Technology, and Outsourcing that maximize results for every infrastructure project. For more information, visit www.incentra.com.
As of the closing of the asset purchase, Incentra, LLC extended employment offers to all of the Debtor’s employees. With the hiring of the Debtor’s employees comes the ability and responsibility to continue to deliver on all of the outstanding professional services and consulting engagements signed prior to and during the bankruptcy. The Company stated the transition from the old to the new Company is seamless and there is absolutely no reason for customers to experience any delays or degradations in services delivered.
“The employees are the life blood of the Company and without them we would not have been able to bring the bankruptcy process to closure so quickly. Our employees really stepped up during this process to ensure the Company continued to deliver the technologies and services our customers depend on,” commented Chief Executive Officer Tom Sweeney.
Incentra, LLC has obtained authorizations from its partners and manufacturers allowing the Company to represent and sell all of the technologies its customers require. Orders placed prior to the asset purchase will be completed without delay and customers will see no impact from the change in ownership.
“Our partners really supported us during this period and helped us to not only close a significant amount of business during the first quarter, but also position the new company for continued success throughout 2009. Our pipeline shows the second quarter and beyond are going to be well above the last two quarters in terms of total spend by customers for technologies and services,” said Chief Operating Officer and President Shawn O’Grady.
The Company, as part of its purchase price for the Debtor’s assets, agreed to assume the debt of the Debtor owing to its senior lenders and has successfully negotiated a significant restructuring of this debt, including modification of the prior revolving credit facility to provide additional credit capacity and liquidity to manage working capital needs. The restructuring significantly improves the Company’s balance sheet. The Company has also reduced its operating expense base and has substantial working capital available.
About Incentra, LLC
Incentra, LLC is a provider of Technology, Consulting and Outsourcing services providing complete IT solutions to enterprise companies and managed service providers throughout North America and Europe. These services are all customized to help individual clients realize the full impact of their IT investments. By leveraging relationships with almost 100 manufacturers, Incentra's experts deliver a unique combination of Consulting, Technology, and Outsourcing that maximize results for every infrastructure project. For more information, visit www.incentra.com.
Tuesday, April 14, 2009
Outsource Business Consulting Helps to Tackle Complexity and Enabling Growth
Business Consulting is your complete resource for personal, professional and experienced small business and technology consulting services. ItmathOnline.com provides more than 3000 business consulting provider across the world. Business Consultants assesses your current situation including primary competition, current marketing and advertising program, plus your marketing budget. The right business consulting should not only be capable of identifying corporate change, but should also be able to help implement change through financial and strategic business planning.
Business Planning
ITMatchOnline is to help organizations define their mission and achieve their objectives by developing business and strategic plans and by periodically conducting a comprehensive review of the environment in which they operate.
Business Development
Small Business Development provides management assistance to current and prospective small business owners. SBDCs offer one-stop assistance to individuals and small businesses by providing a wide variety of information and guidance in central and easily accessible branch locations. The program is a cooperative effort of the private sector, the educational community and federal, state and local governments and is an integral component of Entrepreneurial Development's network of training and counseling services.
Training & Development
New key factor in employee motivation and retention is the opportunity employees want to continue to grow and develop job and career enhancing skills. In fact, this opportunity to continue to grow and develop through training and development is one of the most important factors in employee motivation.
There are a couple of secrets about what employees want from training and development opportunities, however. Plus, training and development opportunities are not just found in external training classes and seminars. These ideas emphasize what employees want in training and development opportunities. They also articulate your opportunity to create devoted, growing employees who will benefit both your business and themselves through your training and development opportunities.
Project Management Consultants
Outsource Project Management to a specialist firm rather than manage a large initiative internally. IT Match online can make you reach to the best consulting firm that specializes in PM which is more likely to offer the engagement(s) it is hired to manage:
• objectivity and impartiality,
• experience and knowledge,
• analytical and communication expertise,
• different perspectives and alternatives,
• non involvement with internal politics, and
• cost efficiencies.
So, if you decide outsourcing makes sense for your organization, seek reputable consultants that will work collaboratively on your behalf to achieve results and select from IT Match Online.
Visit at http://www.itmatchonline.com for more info.
Business Planning
ITMatchOnline is to help organizations define their mission and achieve their objectives by developing business and strategic plans and by periodically conducting a comprehensive review of the environment in which they operate.
Business Development
Small Business Development provides management assistance to current and prospective small business owners. SBDCs offer one-stop assistance to individuals and small businesses by providing a wide variety of information and guidance in central and easily accessible branch locations. The program is a cooperative effort of the private sector, the educational community and federal, state and local governments and is an integral component of Entrepreneurial Development's network of training and counseling services.
Training & Development
New key factor in employee motivation and retention is the opportunity employees want to continue to grow and develop job and career enhancing skills. In fact, this opportunity to continue to grow and develop through training and development is one of the most important factors in employee motivation.
There are a couple of secrets about what employees want from training and development opportunities, however. Plus, training and development opportunities are not just found in external training classes and seminars. These ideas emphasize what employees want in training and development opportunities. They also articulate your opportunity to create devoted, growing employees who will benefit both your business and themselves through your training and development opportunities.
Project Management Consultants
Outsource Project Management to a specialist firm rather than manage a large initiative internally. IT Match online can make you reach to the best consulting firm that specializes in PM which is more likely to offer the engagement(s) it is hired to manage:
• objectivity and impartiality,
• experience and knowledge,
• analytical and communication expertise,
• different perspectives and alternatives,
• non involvement with internal politics, and
• cost efficiencies.
So, if you decide outsourcing makes sense for your organization, seek reputable consultants that will work collaboratively on your behalf to achieve results and select from IT Match Online.
Visit at http://www.itmatchonline.com for more info.
Wednesday, April 1, 2009
Ken Sperling Rejoins Hewitt as Global Health Management Consulting Leader
Hewitt Associates, a global human resources consulting and outsourcing company, today announced that Ken Sperling will rejoin Hewitt as the Global Health Management Consulting Leader on April 6. Ken will be responsible for setting the strategic direction of Hewitt’s global health management consulting business and expanding Hewitt’s health care presence and solutions in key regions around the world. He will also take an active role in Hewitt’s thought leadership development and public policy efforts. Ken will report to Eric Fiedler, president of Hewitt’s Consulting business.
Ken was a leader in Hewitt’s U.S. Health Management (HM) practice for 17 years. He left Hewitt in 2005 to become the Senior Vice President of National Accounts at CIGNA HealthCare, where he was responsible for developing and executing a business strategy for the large employer segment. Most recently, he was the Senior Vice President of CIGNA’s Senior and Retiree Services division. During his tenure at Hewitt, Ken took on many leadership roles within the HM business. He was the Market Leader for the East Region and drove many special health care projects in Latin America and Europe. Ken also authored numerous articles for industry trade publications and is frequently quoted in national publications on a variety of health care trends and issues.
“This is an unprecedented time in health care, with reform discussions in the U.S., a challenging economy, and a growing need for global improvements in workforce health and productivity,” said Eric Fiedler, president of Hewitt’s Consulting business. “Ken’s experience on the large health plan side and his past achievements here will be valuable as we help our clients around the world navigate their health care challenges. He is a passionate and dynamic leader, and under his direction, I am confident that we will further strengthen and accelerate the growth of our global health care business.”
Ken is the Chairman of the Advisory Board at the University of Connecticut’s Health Care Management Program. He has also been a guest lecturer at the Harvard Business School and the Yale School of Management. Ken earned a bachelor’s degree in Management Sciences and Accounting from Duke University, and an M.B.A. from New York University. He will be based in Hewitt’s Norwalk, Connecticut office.
About Hewitt Associates
Hewitt Associates (NYSE:HEW) provides leading organizations around the world with expert human resources consulting and outsourcing solutions to help them anticipate and solve their most complex benefits, talent, and related financial challenges. Hewitt consults with companies to design and implement a wide range of human resources, retirement, investment management, health management, compensation and talent management strategies. As a leading outsourcing provider, Hewitt administers health care, retirement, payroll and other HR programs to millions of employees, their families and retirees. With a history of exceptional client service since 1940, Hewitt has offices in more than 30 countries and employs approximately 23,000 associates who are helping to make the world a better place to work. For more information, please visit www.hewitt.com.
Ken was a leader in Hewitt’s U.S. Health Management (HM) practice for 17 years. He left Hewitt in 2005 to become the Senior Vice President of National Accounts at CIGNA HealthCare, where he was responsible for developing and executing a business strategy for the large employer segment. Most recently, he was the Senior Vice President of CIGNA’s Senior and Retiree Services division. During his tenure at Hewitt, Ken took on many leadership roles within the HM business. He was the Market Leader for the East Region and drove many special health care projects in Latin America and Europe. Ken also authored numerous articles for industry trade publications and is frequently quoted in national publications on a variety of health care trends and issues.
“This is an unprecedented time in health care, with reform discussions in the U.S., a challenging economy, and a growing need for global improvements in workforce health and productivity,” said Eric Fiedler, president of Hewitt’s Consulting business. “Ken’s experience on the large health plan side and his past achievements here will be valuable as we help our clients around the world navigate their health care challenges. He is a passionate and dynamic leader, and under his direction, I am confident that we will further strengthen and accelerate the growth of our global health care business.”
Ken is the Chairman of the Advisory Board at the University of Connecticut’s Health Care Management Program. He has also been a guest lecturer at the Harvard Business School and the Yale School of Management. Ken earned a bachelor’s degree in Management Sciences and Accounting from Duke University, and an M.B.A. from New York University. He will be based in Hewitt’s Norwalk, Connecticut office.
About Hewitt Associates
Hewitt Associates (NYSE:HEW) provides leading organizations around the world with expert human resources consulting and outsourcing solutions to help them anticipate and solve their most complex benefits, talent, and related financial challenges. Hewitt consults with companies to design and implement a wide range of human resources, retirement, investment management, health management, compensation and talent management strategies. As a leading outsourcing provider, Hewitt administers health care, retirement, payroll and other HR programs to millions of employees, their families and retirees. With a history of exceptional client service since 1940, Hewitt has offices in more than 30 countries and employs approximately 23,000 associates who are helping to make the world a better place to work. For more information, please visit www.hewitt.com.
Thursday, March 19, 2009
ACS Appoints Kevin Shelly as SVP, Group Sales for Government Solutions Group
Affiliated Computer Services Inc (ACS)(NYSE: ACS), a provider of business process and information technology solutions, announced on Tuesday (17 March) that it has named Kevin Shelly as senior vice president, group sales for ACS Government Solutions Group.
In his new role Shelly will be responsible for strategic growth along with management of ACS' government sales teams. He will report to Joe Doherty, executive vice president and group president of ACS Government Solutions Group.
Shelly most recently was with Bearing Point, where he spent 10 years leading sales teams serving the state, local and higher education markets. Prior to that he was director of sales to the federal, state and local markets for Sybase and earlier was in federal government sales for Oracle.
In his new role Shelly will be responsible for strategic growth along with management of ACS' government sales teams. He will report to Joe Doherty, executive vice president and group president of ACS Government Solutions Group.
Shelly most recently was with Bearing Point, where he spent 10 years leading sales teams serving the state, local and higher education markets. Prior to that he was director of sales to the federal, state and local markets for Sybase and earlier was in federal government sales for Oracle.
Wednesday, March 18, 2009
Convergys Named Top HRO Performer by Global Services Magazine
Convergys Corporation (NYSE: CVG), a global leader in relationship management, was named the Top Human Resources Outsourcing (HRO) Performer by Global Services Magazine, as part of the publication's annual Global Services 100 ranking. Convergys was also cited as a top two contact center service provider and top five BPO service provider by Global Services, which provides information on the global sourcing of IT and BPO services to corporate professionals engaged in the sourcing and management of business and technology services.
Global Services named Convergys as the Top HRO Performer based on Convergys' skilled people, vast HR process capabilities, and global delivery network.
"Convergys is honored to have been designated the Top HRO Performer for Global Services Magazine," said John Gibson, Convergys President, HR Management. "We could not have won this honor without the hard work and dedication of our people and our partners who strive daily to exceed our clients' expectation for service. Convergys' vision is to be the voice and the technology behind all superior service experiences and recognized as the leading relationship management company in the markets we serve worldwide. This designation strongly supports this important vision and our core values."
Global Services also honored Convergys in the Contact Center and BPO Services categories and named it to the Global Services 100 based on size, including revenue, employee strength, and global delivery capability. Also evaluated were clients, including client base, client references and case studies, and average contract size; skills, including depth and breadth of offerings, delivery capability, quality initiatives, and industry verticals covered; and employee factors, including attrition rate, training initiatives, and investment in employee retention.
The complete Global Services 100 list is available on www.globalservicesmedia.com
About Convergys
Convergys Corporation is a global leader in relationship management. We provide solutions that drive more value from the relationships our clients have with their customers and employees. Convergys turns these everyday interactions into a source of profit and strategic advantage for our clients.
For more than 30 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to clients that now span more than 70 countries and 35 languages.
Convergys is a member of the S&P 500 and has been voted a Fortune Most Admired Company for nine consecutive years. We have approximately 75,000 employees in 85 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia, and our global headquarters in Cincinnati, Ohio.
Global Services named Convergys as the Top HRO Performer based on Convergys' skilled people, vast HR process capabilities, and global delivery network.
"Convergys is honored to have been designated the Top HRO Performer for Global Services Magazine," said John Gibson, Convergys President, HR Management. "We could not have won this honor without the hard work and dedication of our people and our partners who strive daily to exceed our clients' expectation for service. Convergys' vision is to be the voice and the technology behind all superior service experiences and recognized as the leading relationship management company in the markets we serve worldwide. This designation strongly supports this important vision and our core values."
Global Services also honored Convergys in the Contact Center and BPO Services categories and named it to the Global Services 100 based on size, including revenue, employee strength, and global delivery capability. Also evaluated were clients, including client base, client references and case studies, and average contract size; skills, including depth and breadth of offerings, delivery capability, quality initiatives, and industry verticals covered; and employee factors, including attrition rate, training initiatives, and investment in employee retention.
The complete Global Services 100 list is available on www.globalservicesmedia.com
About Convergys
Convergys Corporation is a global leader in relationship management. We provide solutions that drive more value from the relationships our clients have with their customers and employees. Convergys turns these everyday interactions into a source of profit and strategic advantage for our clients.
For more than 30 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to clients that now span more than 70 countries and 35 languages.
Convergys is a member of the S&P 500 and has been voted a Fortune Most Admired Company for nine consecutive years. We have approximately 75,000 employees in 85 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia, and our global headquarters in Cincinnati, Ohio.
Subscribe to:
Posts (Atom)