Monday, March 23, 2009

Deloitte and Axeda Form Alliance to Deliver Live Intelligence Platform

Deloitte and Axeda, the on-demand remote service software company, announced a strategic alliance agreement to provide services and a total end-to-end solution to help organizations create the ability to connect with any asset, anywhere into the enterprise through a highly scalable asset intelligence platform for fixed and mobile assets.

Organizations will use Deloitte’s Live Intelligence Platform™ to connect all their assets into a single unified solution as opposed to the piecemeal point solutions approach that most companies use today. By combining Deloitte’s extensive systems development consulting capabilities and deep knowledge of enterprise demand, strategic application and full enterprise integration, with Axeda’s on-demand remote service software, this alliance will deliver capabilities to help organizations across all industry sectors in their efforts to unlock value.

A patchwork of point solutions for asset connectivity can contribute to operational inefficiencies and adoption roadblocks. It can also make them difficult to use and expensive to manage. As such, Deloitte and Axeda see a high demand for a neutral and unifying platform solution for distributed asset intelligence.

“Our primary motivation is to respond to the shift from supply to demand economics and the lack of real-time awareness,” said Doug Standley, principal, Deloitte Consulting LLP, and Innovation leader. “The market is very large and underserved, which prompted us to take an active market-enabling position with Axeda. The neutrality of the Live Intelligence Platform™ provides a means to better connect and empower people, assets and information.”

The Live Intelligence Platform™ is designed to help organizations in their efforts to consolidate redundant processes and enable them to actively incorporate their enterprise assets into operations. The platform could be used to help companies from almost any industryto intelligently connect, monitor, and measure their mobile and fixed assets around the globe, providing the potential for massive annual cost reductions.

"We believe that Axeda’s remote services pedigree combined with Deloitte’s project delivery experience is a major milestone for the remote service space and a positive development for end users considering smart service technologies" said Benjamin Friedman, research manager, Manufacturing Insights, an IDC Company. "Unlike past remote services deployments that were trumpeted as technical achievements with less association to issues facing companies we believe emerging use cases will be tightly aligned to issues that pose challenges to many companies. The business case for remote services is compelling, insofar as companies can maintain service levels and grow revenue while lowering their labor costs"

“Axeda has extensive experience in securely monitoring globally dispersed assets for some of the world’s leading manufacturers,” said Dale Calder, president and CEO, Axeda. “Deloitte’s vision, experience and ability to provide excellent consulting services made this the perfect opportunity for us to extend our business model. We’re very excited to have this alliance with Deloitte to provide a unified approach designed to help organizations drive asset-value creation across their enterprise through better intelligence.”

About Deloitte

As used in this press release, “Deloitte” means Deloitte Consulting LLP and Deloitte Services LP, separate subsidiaries of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

About Axeda

Axeda Corporation delivers on-demand remote service capabilities to over 100 of the world’s leading manufacturers including Cardinal Health, EMC and Siemens. The award-winning Axeda ServiceLink solution allows companies to proactively service and support their products, driving high levels of uptime at a low cost. In 2006, Axeda became the first and only remote service application provider to receive the prestigious VeriSign® Security Certification. Axeda Corporation is a privately held company headquartered in Foxboro, Mass. and can be reached at

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