Friday, September 11, 2009

Consonus and HP Partner to Provide IT Infrastructure Solutions and 24x7x365 Technical Support Services

Consonus Technologies today announced its partnership with Hewlett-Packard (HP) through which Consonus will provide IT infrastructure and 24x7 technical support services for HP solutions including HP Enterprise Systems, Storage, and Blade servers. Signaling Consonus' continuing commitment to service the wide-ranging data center needs of its customers, the addition of HP to Consonus' broad portfolio of IT partners enhances the company's ability to tackle today's increasingly complex IT environments.

HP joins an illustrious group of Consonus partners such as VMWare, NetApp, Sun, Symantec, and Hitachi Data Systems. The addition of HP augments the company's data center, managed services, IT infrastructure, and IT consulting services, and is an essential component of Consonus' broad-reaching strategy to function as a full-service IT provider through its flexible delivery model: at the customer's data center, a virtual data center, or at any of several Consonus SAS70 Type II data centers.

"Whether a customer demands a single, focused solution or a comprehensive blend of IT services, Consonus has been meeting the demanding requirements of its customers for over 20 years," said Mike Shook, CEO of Consonus. "HP's products complement our overall strategy and extend our unique flexible delivery model. Consonus has evolved far beyond the traditional Value-Added Reseller (VAR) model to provide customers with diversity and flexibility of choice."
The HP partnership secures Consonus' position as the leading provider of IT infrastructure solutions and technical support. Consonus offers customers a consolidated customer care and technical support model, serving as a sole source of accountability for a wide variety of IT solutions including Sun, Symantec, NetApp, HP, and others. Through its 24x7 Customer Care organization, Consonus customers speak directly to a qualified engineer - eliminating the need to spend unnecessary time going through an automated system. Consonus Customer Care programs are authorized and audited by vendors, and the company regularly out-scores its competitors. This distinctive approach to IT customer support means accelerated problem resolution, resulting in less downtime and significant cost savings.

Mike Shook added: "This agreement with HP further demonstrates Consonus' commitment to offering customers a broad range of IT Solutions at affordable prices. Consonus chose HP for the reliability and quality of its products, which match the high level of service we guarantee to our customers."

Through its PartnerONE program, HP partners with companies that aggressively drive revenue growth by delivering HP products and solutions to mutual customers with appropriate skills and support. PartnerONE is open to resellers, solution providers, system integrators and ISVs doing business in the United States.

About Consonus Technologies

Consonus Technologies, Inc. is a leading national provider of IT infrastructure, data center services, colocation, and managed IT services solutions based in Cary, NC. Offering a comprehensive suite of IT infrastructure services, combined with highly secure and reliable data centers across the country, Consonus provides customers with complete solutions addressing disaster recovery and data center availability, manageability, and consolidation. Visit Consonus Technologies on the Web at

About HP

HP, the world's largest technology company, simplifies the technology experience for consumers and businesses with a portfolio that spans printing, personal computing, software, services and IT infrastructure. More information about HP (NYSE: HPQ) is available at

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