EDL Consulting, a national technology integrator specializing in the intelligent integration of eCommerce, CRM and business intelligence solutions, today announced Cranel Inc.'s go-live of Sterling Commerce Multi-Channel Selling (MCS) version 8.0.1. Cranel is using the Sterling Commerce MCS product in its Cranel Imaging business unit, allowing Cranel Imaging resellers to configure complex product orders and then place, track, and manage orders 24/7 throughout the purchasing process. The updated release includes enhancements to pricing administration, organization and address search that have improved the efficiency of Cranel's business processes.
New system allows Cranel to access information to thousands of products
The upgrade provides resellers the ability to quickly access information for thousands of products on the Cranel Imaging Website and securely log on to the site to order the products. By providing resellers with guidance to the best products and related pricing, the system helps Cranel to optimize channel interactions and better match products to its customers' needs.
"With the upgrade, our Value Added Resellers are experiencing many new capabilities that make transacting business with Cranel easier and more efficient than ever before", said Scott Slack, Vice President of Marketing for Cranel Incorporated. "Initial feedback from users, both external and internal, has been extremely positive."
EDL leveraged their extensive experience as a premiere implementation partner of Sterling Commerce to successfully implement the platform. "Cranel chose EDL as the integrator because rich heritage in implementing Sterling Commerce solutions for the past six years." said Rob Christensen, EDL Vice President and eCommerce Practice Leader. "We provided architectural support and leadership to the Cranel effort throughout the project and helped to ensure that the system went live on time and on budget."
About EDL Consulting
EDL Consulting is a national technology services firm specializing in the intelligent integration of eCommerce, CRM and business intelligence solutions to improve business performance. EDL solves the complex systems integration issues behind state-of-the-art technology solutions to make organizations more successful. The solutions EDL builds generate revenue, result in cost savings, promote differentiation and make it easier for clients to do business with their customers. EDL's integrated solutions optimize customer, supplier and stakeholder collaboration, rewarding clients with increased growth from retained customers and a steady stream of new business.
About Cranel Inc.
Since 1985, Cranel Inc. has focused on empowering businesses through intelligent, innovative and comprehensive solutions that align IT investments with business goals. Cranel's business units -- Adexis, Cranel Imaging, ISOdx, and Versitec -- offer a wide range of expertise and excellence. Cranel Imaging is a leading value-added distributor of document imaging, storage, and duplication products and services. Cranel Imaging's portfolio includes a full range of industry specific software applications, document scanners, check scanners, imaging processing equipment, online storage, archival storage, CD and DVD storage, all offered to resellers through the Sterling Commerce MCS product. Services are provided through a variety of service providers including Versitec, the service division of Cranel, Inc.
About Sterling Commerce
Sterling Commerce , an AT&T Inc (NYSE:T) company, helps companies optimize and transform their Business Collaboration Network quickly, easily and securely to accelerate revenues and reduce costs. More than 30,000 customers worldwide use Sterling Commerce applications and integration solutions to connect, communicate and collaborate with their customers, partners and suppliers so they can drive growth, adapt to change, enhance performance and protect the enterprise.