Thursday, July 9, 2009

Consultants Flock to Operations Management

Corporate cost-cutting and demand for strategic execution have fomented a new era of consultant convergence in the Operations Management consulting marketplace. Entry of non-traditional Operations consulting service providers has intensified competition and created a diverse, buyer's market in the Operations Management consulting landscape. The number of firms and practices that can provide end-to-end operations management solutions has increased, and the number of firms providing specialized niche services to specific industries or in specific areas of Operations Management consulting remains extensive.

New research from Kennedy Consulting Research & Advisory indicates that execution and implementation are now such integral parts of clients' consulting requirements that service providers have little choice but to develop Operations Management consulting capabilities and credibility. In effort to effectively capitalize on today's financial constraints, more consulting practices than ever before are arranging their services around such "execution" and "implementation" imperatives.

"Client desire to engage a single firm to provide strategy, implementation, and often technology services is increasing the prominence of multi-service firms," said Erick Burchfield, Associate Director of Research at Kennedy and lead analyst on the new research. "Such consulting practices are characterized and organized by solutions portfolios that are no longer categorized into the three main service lines of strategy, operations management, and IT."

The findings are part of Kennedy's ongoing research of the Operations Management consulting service line and its new, exclusive study "Operations Management Consulting Marketplace 2009-2012." The research analyzes key market trends and consulting drivers across the major segments of Operations Management consulting: Performance Improvement; Operations Risk; Financial Operations; R&D, Revenue, and Customer Management; and Organizational Operations.

Kennedy analyzed operations management consulting market demand in the key geographies of North America, EMEA, APAC, and Latin America, and in major consulting client industries including Consumer Packaged Goods, Energy, Public Sector, Communications & Media, Retail, Utilities, Manufacturing, Healthcare, and Financial Services.

Kennedy analysts indentified the strongest providers in the Operations Management consulting market in "The Kennedy Vanguard of Operations Management Consulting Practices 2009." Consulting practices accelerating in the analysis were found not to be traditional Operations firms but firms that have best integrated their Operations services into complementary consulting offerings, a coupling of capabilities that is increasingly compelling to clients.

Among the 20 Operations Management consulting practices Kennedy assessed in this research were Accenture, A.T. Kearney, Booz Allen Hamilton, Capgemini, Celerant, Deloitte, Hitachi Consulting, IBM, McKinsey & Co., Oliver Wyman, and PricewaterhouseCoopers.

About Kennedy Consulting Research & Advisory

Since 1970, Kennedy Consulting Research & Advisory, a division of Kennedy Information, has been the world's leading source of market analysis on the Management Consulting and IT Consulting industries, serving the most highly regarded professional services firms and Fortune 500 companies across the globe. Kennedy provides accurate and reliable market sizing and forecasts for consulting services world-wide; needs analysis and vendor profiling for buyers of consulting services; timely and insightful intelligence on the top consulting firms in their respective markets; and operational benchmarks that measure consulting performance. Kennedy's research spans multiple service areas, client vertical industries, and geographies. Kennedy's stand-alone consulting advisory unit, Kennedy Information Advisors, provides results-oriented strategic guidance to buyers and sellers of consulting services.

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