Building on more than 20 years of award-winning service, with continued revenue growth and sustained profitability, Graphtech Systems, LLC announced today it has changed its name to Techcare, LLC. A full-service IT consulting firm specializing in providing outsourced technology support, Techcare has recently been named to the top 100 list of the world's best managed service providers, one of only two in Chicago.
"The new Techcare name better reflects who we are today, the broad range of clients we serve in many different sectors and how we partner with clients," said Techcare President and Chief Executive Officer Steve Feldman. "We specialize in serving the technology needs of small- to medium-sized businesses that don't have large in-house IT departments. We keep IT working, so our clients can focus on meeting their strategic goals."
Techcare was founded in 1987 by Steve Feldman and quickly earned a reputation for its strong expertise servicing the technology needs of creative and graphic arts firms, clients in the education sector and cross-platform corporations. Since then, the company has grown from a staff of 6 to a team of 30 employees, adding depth of expertise in advanced networking and multi-platform environments. Techcare has also added virtualization, backup and disaster recovery, and process improvement to the list of its comprehensive suite of services, along with a state-of-the-art Response Center and Network Operations Center.
Today's announcement represents a significant milestone in the company's history. It further signifies the company's evolution to providing smaller organizations in the Chicago area with more services, while expanding its reach to serve companies and organizations in a broader range of industries, including health care, legal, accounting, architecture, financial services and manufacturing.
"We are fanatical about delivering the highest level of customer care and support for our clients," said Feldman. "Our company's mission is to help our clients eliminate wasteful costs that are so often associated with IT support, and increase the true return on their investment in technology."
Techcare has also rolled out its new Web site at www.techcare.com highlighting its broad range of services, technologies, processes and talented technology experts available to current and prospective clients.
About Techcare, LLC
Techcare, formerly Graphtech Systems, is an IT consulting firm specializing in providing outsourced technology support and effective IT solutions for small- and medium-size businesses, non-profit organizations and schools in the Chicago area in a wide variety of industries, including health care, legal, accounting, architecture, financial services, education, manufacturing and graphic arts. Since 1987, Techcare has been providing clients with a comprehensive set of IT managed services, including monitoring, helpdesk, network management and planning. Techcare keeps IT working, so clients can focus on their business objectives. Techcare provides smaller organizations with access to enterprise-quality tools, technologies, processes and highly-trained technology experts, similar to the in-house IT infrastructure of Fortune 500 companies. Based in Deerfield, Ill., Techcare has been named one of the top 100 world's best managed service providers by MSP mentor. For more information, please visit www.techcare.com.
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