Thursday, February 3, 2011

Coveo Expands Consulting and Professional Services Practice With IT and Engineering Veteran Trent Parkhill

Coveo, a leading provider of Enterprise Search 2.0 and Customer Information Solutions, today announced the addition of Trent Parkhill as director, professional services. With more than 30 years of engineering and IT experience, Parkhill will consult with current and prospective customers in the engineering and professional services market on best practices in enterprise search 2.0.

A former engineering consultant and director of IT, Parkhill was named last year to the publication's annual list of senior IT executives who demonstrate leadership within their companies and the IT community. For the past 25 years, Parkhill has managed information systems development in a variety of positions at Haley & Aldrich (H&A), a leading science and engineering firm.

Most recently at H&A, Parkhill implemented a wide range of collaboration improvement projects, including the company's enterprise search 2.0 initiative. Parkhill was the driving force behind the firm's 100 percent adoption of Coveo's Enterprise Search 2.0 platform that ultimately saved the hourly equivalent of hiring 15 to 17 full time employees. Ultimately, Parkhill's enterprise search implementation was the core technology that helped restore approximately 11 percent of the firm's profits lost during a difficult economic period.

Parkhill also managed a wide variety of engineering projects at H&A including major downtown Boston buildings, the redesign of an embankment across the Great Salt Lake, and a bridge across the Mississippi River.

"Due to the dispersed nature of staff and electronic information, most professional services firms risk missing opportunities for new business, and suffer from inefficient operations, and other problems," said Dominic Lajoie, VP, global services, Coveo. "Trent's engineering and IT background gives him a unique perspective on the challenges facing professional service firms. His track record of implementing enterprise search 2.0 solutions and his intimate knowledge of Coveo, will be an important asset as we expand our bench strength of professional service experts that will help ensure superior customer results."

"Information technology needs to add measurable business value, and enterprise search 2.0 makes this possible by solving many critical business problems that other IT approaches cannot," said Parkhill. "Coveo's Enterprise Search 2.0 Platform helps solve the challenges many professional services firms face. I look forward to working with Coveo's current and prospective customers, to offer guidance, best practices, and first-hand experience on successful enterprise search 2.0 implementations that provide immediate and lasting value."

Parkhill adds to the growing number of industry veterans and experts within Coveo. Earlier this month, Ed Shepherdson joined Coveo as managing director, customer information solutions.

Parkhill holds a B.S. in Geological Engineering from the University of Missouri Rolla and received an MSCE in Geotechnical Engineering from Purdue University.

About Coveo

Coveo is a leader in Enterprise Search 2.0-powered information access solutions. The Coveo Enterprise Search Platform and Customer Information Solutions help organizations generate more value from information and knowledge stored across the enterprise, in virtually any system, whether it resides in the cloud or on enterprise servers -- all without moving data.

With Coveo's unified indexing technology, companies can easily access and consolidate information from heterogeneous systems. Coveo helps companies to Stop Moving Data™ by combining structured and unstructured data from virtually any enterprise system into a central index, and securely presenting the information in composite dashboards, helping to drive more value through multiple business processes. Coveo customers gain a powerful alternative to expensive system integration and are able to harvest existing IT infrastructure while providing actionable insight into information and knowledge.

Coveo's more than 700 global implementations contribute to the success of, among many others, CA Technologies, Deloitte, GEICO, ESPN, Haley & Aldrich, Lockheed Martin, Rabobank, SNC-Lavalin, Spencer Stuart, Children's Hospital Boston, Sony Ericsson, IMS Health, Netezza Corporation, ICBC, and Yum! Brands. Information and video demos are available at

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