Toshiba has a strong reputation for partnering with customers to acquire feedback on how the company can continue to offer products and services that best meet the market’s needs. Toshiba is once again showing its commitment to customer partnerships by introducing its Industry Consulting Panel. Existing customers and prospects can join this panel to learn about online surveys that fit with their interests or expertise. Feedback from these surveys will then be used to get opinions on new technology, identify customer training needs and assess advertising, promotions and trade shows.
“Learning from our customers helps us make better business decisions,” said Cathy Wolfe, senior director, Corporate and Strategic Communications. “We are a research-oriented company, and this Industry Consulting Panel will help us fulfill our mission in the healthcare market.”
Once the participant signs up for the panel and fills out his or her demographic profile, Toshiba will send personalized email invitations with appropriate surveys that match the participant’s areas of interest and expertise. Most surveys take fewer than 10 minutes to complete and are about topics such as new technology, current events affecting the diagnostic imaging industry and brand awareness. Participants who opt in to the panel receive an honorarium for each survey that they complete.
To take part in Toshiba’s Industry Consulting Panel, please visit http://Medical.Toshiba.com/go/Consulting-Panel and fill out an online profile.
About Toshiba
With headquarters in Tustin, Calif., Toshiba America Medical Systems markets, sells, distributes and services diagnostic imaging systems, and coordinates clinical diagnostic imaging research for all modalities in the United States. Toshiba Medical Systems Corp., an independent group company of Toshiba Corp., is a global leading provider of diagnostic medical imaging systems and comprehensive medical solutions, such as CT, Cath & EP Labs, X-ray, Ultrasound, MRI and information systems. Toshiba Corp. is a worldwide leader in technology, electronic and electrical products, digital consumer products, electronic devices and components, power systems, industrial and social infrastructure systems and home appliances. Toshiba was founded in 1875 and today operates a global network of more than 742 companies with more than 204,000 employees worldwide and annual sales surpassing $68 billion. For more information, visit Toshiba’s website at www.medical.toshiba.com.
1 comment:
I am glad to hear that Toshiba is taking such a pro-active approach to improve customers service quality. We have 2 Toshiba MRIs in my clinic, and I have been most pleased with their products. Keep up the good work. Is their a video, DVD, etc. that gives a good overview of the program?
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