Thursday, September 17, 2009

ITOptimizer Enterprise Edition Now Includes Free IT Service Management Training

Consulting-Portal, a leading IT Service Management (ITSM) Process Design and Implementation Company, is continuing its tradition of disrupting the traditional IT Service Management marketplace with its innovative ITOptimizer solution by adding a brand new module -- eEducation. Now, ITOptimizer Enterprise Edition clients can take advantage of FREE IT Service Management training starting with ITIL V3 Foundations and Effective Process Design.

With the addition of the eEducation module, ITOptimizer -- a SaaS based ITSM process assessment, design and documentation tool -- will enable organizations to save thousands of dollars in training costs. These courses are delivered live, over the internet, by a qualified IT Service Management practitioner. Additional course offerings will be offered and made available over time.

New or existing Enterprise Edition subscribers can now use the same subscription licenses to access the eProcess module (a powerful process design engine), eAssessment module (a flexible assessment and reporting engine that allows users to create and manage process maturity assessments) and now eEducation, the newest module.

ITOptimizer helps ITSM practitioners save time and money, as well as increase efficiency and productivity by more than 40 percent. To learn more about ITOptimizer, including scheduling a demo or a free Trial, please visit

About Consulting-Portal Inc.

Consulting-Portal was founded in 1999, determined to help organizations implement streamlined, efficient processes that unify IT technology with business and customer needs. Services include Strategic IT Service Management Consulting, ITSM Assessments & Roadmaps, ITSM Process Design & Implementation and ITSM training (Instructor-led, eLearning, Virtual Training). Last year Consulting-Portal introduced a new ITSM product, ITOptimizer, a process design tool, based on a powerful data model, that provides automatic generation of process documentation, includes a process maturity assessment tool, detailed ITSM process templates and free ITIL training for enterprise clients. Consulting-Portal has offices in Atlanta, Georgia and Toronto, Ontario.

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