Consulting and technology group Capgemini announced a new offering for its utility customers using the Home Energy Dashboard, a device based on Intel architecture that enables utilities to interact directly with consumers in the home.
Capgemini’s Smart Energy Services team will support utilities in the deployment and management of the Home Energy Dashboard, enabling them to offer new and enhanced energy services and improve their customer acquisition and retention performance.
This next generation In-Home Display will allow utilities to better manage their demand response programs by shifting residential customers’ peak usage without impacting their comfort.
It will allow utilities to offer preferential tariffs to their customers, as they seek to reduce energy consumption, and to deliver new services, such as solar panel monitoring, electric vehicle battery management and storage management.
Bundling these value-added services together with tariffs to make them more attractive to new and existing customers will also allow utilities to improve customer acquisition and retention in competitive markets where switching rates are high.
Capgemini will build applications that support secure communications between the device and utilities’ existing systems and develop consumer applications that allow them to deliver next generation energy services to the end user.
Capgemini will also provide technical and customer support on behalf of the utility company, in addition to project management and deployment services around the Home Energy Dashboard.