Hitachi Consulting UK, the UK arm of Hitachi Ltd (NYSE:HIT) global IT consulting company, Hitachi Consulting, today announced that it has been awarded a contract by the Met Office, the UK national weather service, for a programme of change to rationalise and improve the cataloguing of products and services offered to Met Office's customers.
The company said that it will oversee and implement a solution built on the Microsoft Dynamics CRM 4.0 platform, resulting in an overall centralised system, the aim of which is to improve business processes. Once completed, the solution will be utilised by people across the Met Office in an effort to offer customers better service and support the management and the sale of weather-related services and consultancy.
The solution also needed to provide integration to a variety of back office and other systems, including financial, asset management and content management. Hitachi Consulting UK will be implementing Scribe Insight to accelerate this integration, making use of the Dynamics CRM database and Web services adapters to provide the required interfaces. The project will include design, build, migration, training and transition to Hitachi Consulting Managed Services, providing support for an initial period of three years.
No financial details of the contract were disclosed.
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