Wednesday, July 22, 2009

Hayes Management Consulting and Aternity Partner to Improve Physician EHR Adoption

Aternity Inc., the industry’s technology leader in end user experience management solutions for Global 1000 enterprises and Hayes Management Consulting, an industry leader in healthcare consulting, announced today that they will partner to provide U.S. healthcare organizations with the ability to improve physician adoption of electronic health records. By combining Hayes’ rapid prototype methodology with Aternity’s award-winning Frontline Performance Intelligence (FPI) Platform, healthcare organizations can improve implementation efficiency while also making lasting operational enhancements that will improve adoption, patient care, and the revenue cycle. In addition, these healthcare organizations can transform themselves into proactive IT enterprises and ensure that their critical systems are always available and running optimally so as to not interfere with providing a seamless end user experience.

“Increased adoption of a certified EHR not only sets organizations up to qualify for ARRA/HITECH federal incentives,” said Pete Butler, President of Hayes Management Consulting, “it equates to a better return on one’s IT investment and better care for patients.”

Hayes Management Consulting, named #1 Overall Professional Services Firms by KLAS for 2007 and 2008, provides healthcare organizations with best practices and strategies in areas such as enterprise planning, clinical workflow, business process redesign, revenue cycle management, IT assessments, web development, and interoperability. Aternity provides the healthcare industry’s first FPI Platform that uniquely monitors and analyzes in real-time the three core components that dynamically interact, define, and constantly impact clinician end user IT experience. These three components – application performance, desktop performance, and user productivity – can be monitored and analyzed by Aternity in both physical and virtual desktop environments. By applying Hayes’ expertise with Aternity’s FPI Platform, healthcare organizations are able to build a strategic competitive edge.

“If healthcare organizations do not reach meaningful use by 2015, their Medicare and Medicaid payments will be cut,” said Trevor Matz, President and CEO of Aternity. “Aternity and Hayes are working together to provide these organizations with the knowledge and tools they need to ensure that the right infrastructure and processes are in place to best optimize end user adoption.”

To learn more about the benefits of working with Hayes Management Consulting and Aternity, view the on-demand webinar, Improving Healthcare EHR Adoption: Make the Most of Your IT Investment by Dramatically Improving Physician Adoption and Patient Care, by visiting:

About Hayes Management Consulting

Hayes works with healthcare organizations to increase net revenue and improve patient experience. Hayes consultants are subject-matter experts in IT strategic planning, revenue cycle improvement, system implementation and optimization, business and clinical operations. Hayes also offers software solutions to improve efficiency and productivity.

Hayes is ranked Top Professional Services Firm by KLAS, and has received multiple Best in KLAS awards for Planning & Assessment, Technical Consulting since 2005-2007. We are also listed on the Healthcare Informatics Top 100 List and the Inc. 5000. To learn more about Hayes award winning services, visit or call us at 617-559-0404.

About Aternity

Aternity redefines end user experience management by providing the industry’s first Frontline Performance Intelligence platform designed to dramatically reduce business disruptions and significantly increase end user productivity. With Aternity, Global 1000 enterprises benefit from proactive IT management through self-learning, preemptive problem detection, and right-time decision support. By uniquely transforming every desktop – real or virtual – into a self-monitoring platform that is user-experience aware, the Aternity FPI Platform arms IT and business executives with the empirical evidence on how application performance and usage impacts business results.

Aternity was recently named a Gartner Cool Vendor in IT Operations, a Top 10 Most Promising Start-up by Ernst & Young and Globes, and a Top 50 Startup by InformationWeek. In addition, the company has received prestigious industry recognition from the American Business Awards, the International Business Awards, The Marker, and NetworkWorld Magazine. To learn how Aternity can bring winning performance to your frontline and to find out if you qualify for a free proof-of-concept, visit

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