Thursday, June 25, 2009

Heller Consulting Becomes an Authorized Convio Solution Provider

Heller Consulting announced today that the company has become a Convio Solution Provider (CSP) authorized on Convio’s Common Ground™ CRM product. This authorization affirms that the company provides the highest level of expertise and service available to clients using Convio’s Common Ground constituent relationship management (CRM) software for managing donors, volunteers, event attendees and other constituents.

“As a leader in fundraising operations and technology, Heller Consulting has always provided nonprofits with excellence in consulting and implementation services — a commitment that is reflected in their reputation,” said Fred Waugh, vice president, alliances of Convio. “Heller Consulting has completed required training and testing on the Convio Common Ground CRM product. Their in-depth relationship with Convio benefits the entire industry by helping to create a more open, accessible, and affordable database offering for nonprofit organizations.”

Heller Consulting also has been providing Convio with feedback throughout the development of Common Ground, making recommendations for key features and functionality needed to move beyond the traditional donor database to provide software that meets the needs of today’s nonprofit market.

“Common Ground opens a world of possibilities to nonprofits,” said Keith Heller, principal of Heller Consulting. “We’re excited that Convio has built such a powerful, customizable and flexible product, and has done so natively on’s platform. Common Ground offers nonprofits a true constituent relationship management system in an open, software as a service (SaaS) model. It’s indicative of Convio’s responsive and forward-thinking approach to building products that help nonprofits reach, engage, and move people.”

Common Ground allows nonprofits to track and manage information about donors, volunteers, event attendees, and major donor prospects all in one place and accessible from any web browser or web enabled device. Built and delivered natively on’s platform, the product leverages cloud computing to deliver a solution that easily integrates with other open systems including Convio’s online fundraising and marketing applications and other commercial applications. Common Ground also provides anytime, anywhere access, with no software to install or maintain and no hardware to purchase — all for a fraction of the cost of a traditional donor database. All implementation services are delivered by Convio’s partner network, ensuring high quality through authorization programs for both the platform and Common Ground.

To learn more about Heller Consulting's services, interested parties can visit To learn more about the Convio Solution Provider program, visit


Heller Consulting is proud to have served over 700 nonprofits since our founding in 1996. We help fundraising professionals improve their productivity and effectiveness by optimizing their use of fundraising technology and streamlining operations. Our approach and expertise grows out of our real-world, hands-on experience working in nonprofits. All of our consultants have worked in fundraising and share a dedication to socially responsible business practices. Heller Consulting is a “right-sized” firm: large enough to encompass a breadth of expertise and experience to bring about successful projects, while still providing the personalized solutions you need and the attention you deserve. Contact us today to see what it’s like to work with the friendly team at Heller Consulting.

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