Wednesday, February 11, 2009

Io Consulting, Inc. Launches ITIL Service Management Practice

Io Consulting, Inc. announces the introduction of its new Information Technology Infrastructure Library (ITIL) Service Management practice.

ITIL Service Management allows an organization to leverage its current knowledge base while evolving service delivery into a repeatable and predictable process. An organization which adopts ITIL will have the opportunity to realize many benefits from the approach such as improved cost of delivery, service uptime, customer satisfaction, and employee morale."Our ITIL approach will reduce your costs, increase productivity and improve service quality." In the end, the resulting IT organization will be well-equipped to deliver the services needed to further the institution's core mission. ITIL is a disciplined commitment. "Nothing is more harmful to the service, than the neglect of discipline.- George Washington

Io Consulting's ITIL service is focused on a customer-oriented, hands-on management approach, leveraging real-world operational experience with a focus on simple, high-quality results. Services will be offered ranging from specific problem resolution to the implementation of the entire ITIL framework. "Io's experience delivering consulting services in Higher Education paired with a commitment to excellence makes this service offering particularly appealing to Colleges and Universities of all sizes."

The Io model builds from two basic principles: keep it simple and make it rewarding. Io's philosophy stems from real-world operational experience as opposed to similar service offerings that are mostly marketing campaigns full of 'buzz' words. Experience is everything. "We apply lessons learned to ensure your ITIL implementation is cost efficient while delivering tangible results."

Find out more about Io Consulting's ITIL Service Management philosophy and offerings by visiting the new website: Io Consulting ITIL Service Management .

About Io Consulting

Founded in 1996, Io Consulting is a widely recognized leader in implementing, optimizing, and upgrading Oracle|PeopleSoft applications for the Higher Education sector. Io is quickly becoming the industry leader in delivering PeopleSoft technical and functional training. One of the few consulting firms specializing in cross-module implementations, Io Consulting's resources have first-hand experience with Higher Education business practices as well as in-depth knowledge of the Oracle|PeopleSoft Human Resources, Finance, and Campus Solution product lines.

Io Consulting has successfully implemented or upgraded Oracle|PeopleSoft applications at a variety of Higher Education institutions, both public and private. These projects ranged in size and scale, including many campuses from within the California State University System and extending beyond to Pepperdine University, The Ohio State University, Duke University, and the Southern Wisconsin Consortium.

For more information, visit Io Consulting,Inc.

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