Heather Rodriguez has been promoted to Director of Quality. In her new position, Rodriguez will continue her focus on improving TBD's customer experience by driving the quality of all client-facing communication and programs. For 12 years, Rodriguez has promoted TBD's commitment to high quality standards through her management of the project editorial process, internal process improvements and customer satisfaction program. Her work has helped to make TBD's reputation for exemplary products and customer service stand above the competition.
"Heather's long history with TBD and dedication to quality will continue to bring great improvements to our customer experience," said TBD Consulting President Jonena Relth. "We are investing in driving long-term loyalty through stronger customer engagement."
About TBD Consulting, Inc.
TBD Consulting, Inc. is a full-service consulting firm specializing in employee performance improvement. As a national provider of services to Fortune 500 companies, TBD Consulting creates solutions to improve performance management, employee engagement and process effectiveness - tangible business impact, not just strategies. TBD Consulting, Inc. is a certified woman-owned business, proudly headquartered in the Phoenix area for more than 17 years.
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